Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
Great mop, but sparyer stop working.
on October 8, 2015
Posted by: Rocko
from Tulsa, OK
Gender:Female
My wife bought this about 3-4 months ago and loves it, but the sprayer stopped working, fix that and you will have a great product.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy DB, The Rubbermaid Team, July 7, 2016
Thank you for your review on our Reveal Spray Mop! We will use this feedback to better our products for the future! For more information on replacement parts or the One Year Limited Warranty for this product, please call (888) 895-2110, Monday - Friday, 8:00am - 5:00pm Eastern. Replacement parts are limited. Thank you for supporting Rubbermaid!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Very disappointed
on January 12, 2016
Posted by: Peg29
from NH, United States
Gender:Female
Purchased about 5 months ago. Worked very well for a few months then the solution bottle began to leak. If I could purchase just the bottle it would again be a great mop. I'm going to have to look for a product that is more dependable.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy DB, The Rubbermaid Team, July 6, 2016
We appreciate hearing from you, and we are sorry for any inconveniences you experienced with this mop. Replacement parts are limited, but please contact Rubbermaid Consumer Service by calling 1-888-895-2110 Monday through Friday, 8:30 am to 5:00 pm EST.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Expensive mop that is junk!
on January 16, 2016
Posted by: Ksteid
from Geneva, NE, United States
Gender:Female
I "invested" in this mop and an extra scrubbing pad because I could not find anything that did not leave a film on my floor. This worked AT FIRST, better than the other mops I've used, but now the O-ring that goes around the top of the bottle got loose and it leaks terribly! Now I find out that they don't sell replacement parts! I won't be paying to replace this mop because the O-ring will just stretch out again. Like I said, piece of junk!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy DB, The Rubbermaid Team, July 6, 2016
We are so sorry to hear about this experience. To check on the availabilty of replacement parts, please contact Rubbermaid Consumer Service by calling 1-888-895-2110 Monday through Friday, 8:30 am to 5:00 pm EST. Also, check out the Reveal Spray Mop page on our website for warranty information. Thank you for telling us about your experience.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Bad Trigger...again
on June 27, 2016
Posted by: shortnsweet
from Bangor, ME, United States
Age Range:45 and up
Gender:Female
As much as I love this mop I really hate the fact that the trigger quits so quickly. Looks lke I am one of many unhappy customers. For what this mop cost you would think that Rubbermaid could fix this issue. On to the next mop.....
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, July 28, 2016
Thank you for your feedback. We apologize for the inconvenience you have experienced with our Reveal Spray Mop. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Works great!
on December 21, 2016
Posted by: Jessic86
Age Range:25-34
Gender:Female
I bought this 2 months ago and I love it. The only problem is the solution leaks is leaking when not in use which is not good considering I have bamboo flooring! Not very happy about the spots I now have on my floor!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, January 27, 2017
Thanks for reviewing our Reveal Spray Mop!
We apologize for the experience that you have had with our product. You will be contacted shortly by a member of our Rubbermaid Consumer Care Department.
We apologize for the experience that you have had with our product. You will be contacted shortly by a member of our Rubbermaid Consumer Care Department.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Good while it lasts
on March 1, 2017
Posted by: StacysMom
from Fenton, MI, United States
Age Range:25-34
Gender:Female
Love this mop! In comparison to similar mops from other companies I prefer Rubbermaid. However. I've had purchased 3 of them over the last few years. The spray trigger always.. with out fail.. breaks. It's unfortunate and I hope they look into and fix this problem as I see I'm not the only one dealing with this issue. Other than that this is the best reusable, refillable mop I've used.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 2, 2017
We appreciate you taking the time to write to us about our Reveal Spray Mop!
We are sorry that you had this experience with our products. Please note that this product is manufactured with a 1 Year Limited Warranty. You will be contacted shortly by a representative of the Rubbermaid Consumer Care Team so that we may assist.
We are sorry that you had this experience with our products. Please note that this product is manufactured with a 1 Year Limited Warranty. You will be contacted shortly by a representative of the Rubbermaid Consumer Care Team so that we may assist.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Worst mop ever!
on March 11, 2017
Posted by: LindafromNL
from Newfoundland and Labrador, Canada
Age Range:45 and up
This is my second Reveal mop ! Spray feature quit yet again! Now I am stuck with 2 bottles, 2 pads and a useless stick! DO NOT buy this product!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 13, 2017
We appreciate your review of our Reveal Spray Mop!
We are sorry to hear that your product has stopped functioning properly. We see that you recently have contacted us in regards to this issue. We look forward to providing assistance.
We are sorry to hear that your product has stopped functioning properly. We see that you recently have contacted us in regards to this issue. We look forward to providing assistance.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
This is my second Reveal mop.
on March 13, 2017
Posted by: Tricia937
from Beavercreek, OH, United States
Age Range:35-44
Gender:Female
I have been pretty happy with my Reveal mop kits. I love the fact that I can use my homemade, chemical free floor cleaner, love the washable cleaning pads and the ease of use. The sprayer does, on occasion leak a few drops, but I'm cleaning the floors when this happens so I just mop it up! My biggest pet peeve with the Reveal mop is new to my second kit - I didn't have this issue with the first one. The refillable bottle gets deformed every time I use it. I have to fight the hard plastic to try to get it back to its normal shape!! It makes refilling the bottle super challenging!!! I wish I had kept my original bottle, but of course, had gotten rid of it when I first filled the new one, not knowing it would be such drama to refill! Here's what the bottle looks like when it's time to refill :-/ & a picture after I've fought the bottle to get it in it's proper shape, refilled and the lid on so it will stay ... For a minute, until the sprayer squeezes it poorly misshapen again. I would look for a similar product that doesn't have this issue.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, March 14, 2017
Thanks for taking the time to review our Reveal Spray Mop!
We are sorry that your experience hasn't been as good as it should be. We have many troubleshooting tips that might resolve this issue. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We are sorry that your experience hasn't been as good as it should be. We have many troubleshooting tips that might resolve this issue. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com