Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
No Good After One Use
on May 11, 2013
Posted by: Zurichko
After looking for a great easy to use mop, I thought I had found the answer with this mop. I was wrong. It worked once and this morning, the trigger for the spray stopped working. There is no pressure, it just jiggles back and forth. What a waste of money. I bought it at Target and will be seeking a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Very handy but not durable and sprayer sticks.
on May 13, 2013
Posted by: MissLuci
from Millbury, OHIO
Gender:Female
Age Range:45 and up
I loved the convenience of this mop it just did not last long. The connections on top of the mop head cracked and sprayer trigger would stick.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 20, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Second Reveal Mop
on May 20, 2013
Posted by: MARIPB
from Toronto, ON
Gender:Female
Age Range:25-34
I can't believe the quality of this product.
I bought one 5 month ago, used it for just 3 month and broke, then I bought the second one, because I liked the system, and just broke while I was mopping kitchen's floor.
DON'T BUY THIS MOP
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Breaks
on May 31, 2013
Posted by: bama
I loved the idea of using my own cleaner as opposed to buying other name brand expensive refills and washing the cloth reuseable pads. The first one I purchased began okay and I liked it. After several uses, the bottle became stuck and sprayed out everywhere when it did spray. It broke when I attempted to get it out of the holder even after rinsing between uses. I purchased a second one and the same thing happened. I will not purchase another and go back to my old string mop and my steamer with reuseable pads. Sorry, Rubbermaid has always been a good name, but this product does not do you justice.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Great idea, bad design
on June 9, 2013
Posted by: MoplessAmy
from Athens, GA
Gender:Female
Age Range:35-44
I bought this mop at Sams and it has been so much easier to use than previous mops. I enjoyed it for about 3 months and it broke where the handle meets the base. I really liked this mop and had every intention of buying another but after reading multiple reviews with the same problem, I hate to waste money on this product again so I'm mopless for now... :(
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Easy to use..no cleaning pads to buy.
on September 10, 2013
Posted by: atlcdn
from Indiana
I just purchased this and I really like it. The thing is, I spend I don't know how long trying to get it to work. I finally went online to find some instructions on how to attach the bottle. [Well...I'm not a stupid person but apparently my brain did not associate that blue rubber thing as being temporary. I wish it had had instructions with it...I can't be the only one. ........] I really like being able to use my own natural, non-toxic cleaner on my floor, especially since I have a cat....and I don't have to worry about shopping for the pads like I did on the other brand I had. :)
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
dissapointment!
on November 17, 2013
Posted by: Kellro38
Age Range:35-44
Gender:Female
I am on my second mop, after the first one broke at the base. Also, the button to push for liquid got stuck and wouldnt spray. I am on my second but, not surprised it's discontinued. I hope the features will be improved upon. Loved the idea!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Reveal Spray mop
on November 19, 2013
Posted by: jwilson
from Jasper, AL, United States
Gender:Female
I bought this mop with two extra pads. It has just stopped spraying. I bought my Mom and sister the same mop, because I loved mine. So, I have bought three mops and mine won't work. I love the ease and convenience but it stopped working. I think rubbermaid needs to replace my mop.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 25, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com