Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
4
Reliable and Versatile Cleaning with the Rubbermaid Microfiber Spray Mop
on August 22, 2024
Posted by: sksimracing
The Rubbermaid Microfiber Spray Mop is a versatile and durable cleaning tool that delivers excellent value. Its microfiber pad is highly effective at trapping dust and dirt, making it ideal for various surfaces, from hardwood to tile. The mop's sturdy build ensures it withstands frequent use without showing signs of wear, while its ergonomic handle makes it comfortable to maneuver during longer cleaning sessions. The integrated spray function adds convenience, allowing for a more efficient cleaning process. Overall, this mop offers great performance and reliability at an affordable price.
Written by a customer while visiting influenster.com
Customer Rating
1
Do not purchase this mop!
on August 23, 2024
Posted by: ClaudineS
I am extremely disappointed with this mop. I was so excited to purchase it and I even invested in extra mop pads when I purchased the mop. The mop stopped working properly after a couple months....water leaking everywhere, squirt mechanism not working, etc. My husband and I tried troubleshooting with no luck whatsoever. Now I am trashing this mop along with all the extra mop pads! I wish I would have read these reviews prior to purchase. This mop should be off the market! Don't throw away your hard earned money on this worthless product.
Response from rubbermaid.comBy Customer Care, August 23, 2024
Hello!
Thank you very much for your feedback on our Reveal™ Microfiber Spray Mop! We are very sorry to hear about your experience and we sincerely apologize for the inconvenience caused! It should not have happened!
We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via our official "Contact Us" page.
Thank you!
Rubbermaid Consumer Care
Thank you very much for your feedback on our Reveal™ Microfiber Spray Mop! We are very sorry to hear about your experience and we sincerely apologize for the inconvenience caused! It should not have happened!
We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via our official "Contact Us" page.
Thank you!
Rubbermaid Consumer Care
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Handle suddenly loose and won’t spray
on September 28, 2024
Posted by: A2017
from Canada
Age Range:45 and up
Gender:Female
I bought this less than a year and so happy on the ease of use when the spray handle suddenly loose.
Response from rubbermaid.comBy Customer Care, October 1, 2024
Hello. Thank you for your feedback. We’re sorry to learn about the issue with the spray handle. We encourage you to reach out to us directly via our Rubbermaid "Contact Us" website and we will be happy to assist you with troubleshooting or exploring a solution.
Thank you,
Rubbermaid Consumer Care
Thank you,
Rubbermaid Consumer Care
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Wasted Money
on October 7, 2024
Posted by: Site Manager
After researching, I purchased this mop over a different brand because Ive come to trust Rubbermaid's durability and quality. This mop was neither or those. I got to use this mop 1 time before it malfunctioned. Went to use it the 2nd time and the solution does not spray evenly. It 'spits' out when you squeeze the trigger and leaks. Very upset that I wasted money on this.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Customer Care, October 8, 2024
Hello!
Thank you for taking the time to submit a review. We understand your disappointment. We apologize for any inconvenience that this may have caused you. In order to process a replacement or if there's anything we can do to assist you, we'd like to kindly request that you contact us directly in order to help you get to the best resolution.
Have a great day!
Rubbermaid Consumer Care
Thank you for taking the time to submit a review. We understand your disappointment. We apologize for any inconvenience that this may have caused you. In order to process a replacement or if there's anything we can do to assist you, we'd like to kindly request that you contact us directly in order to help you get to the best resolution.
Have a great day!
Rubbermaid Consumer Care
Written by a customer while visiting rubbermaid.com
Customer Rating
5
My go to for hard floors
on October 19, 2024
Posted by: akiesling85
This product is perfect if you want to save the environment. Instead of the one time use pads, this can be rewashed qnd reused an infinite amount of times. Floor always spotless after use.
Written by a customer while visiting influenster.com
Customer Rating
2
I like it a lot if the mop can spray.
on October 28, 2024
Posted by: Greenka
from Washington DC
Age Range:35-44
Gender:Female
I was initially very pleased with the mop, especially because it has a spray feature. However, this is now my second mop, and I'm facing the same issue as with the first one: after only a few uses, the spray trigger stopped working and got stuck. I tried to fix it but it didn't work. I'm quite disappointed and expected better quality. Now, I have a lot of compatible bottles and pads, but no working mop to use them with. I'll be looking for other brands with a more reliable design.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Customer Care, October 29, 2024
Hello. We’re sorry to hear about your experience with the Reveal™ Microfiber Spray Mop. The issue with the spray trigger is certainly not what we intend for our products, and we understand your disappointment. Please reach out to us directly via https://www.rubbermaid.com/support/contact-us, and we’ll be happy to assist you with a satisfactory resolution.
Thank you,
Rubbermaid Consumer Care
Thank you,
Rubbermaid Consumer Care
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Easy and effective
on November 4, 2024
Posted by: sarahl829
I love this mop. Easy grip handle so I can move around even in the toughest spot. The microfiber is washable and you can purchase more. It allows a full swivel so you can get in those small tight spots.
Written by a customer while visiting influenster.com
Customer Rating
3
Bottle squishes, not for tall people
on January 16, 2025
Posted by: Shortygirl
Never had problems with the spray, but the bottle squishes in whenever you use it from the vacumn of spraying. Very hard to reform, I'm sure it will eventually cause it to crack. Very hard to spray I have to use 2 hands, Not for tall people, it is just my height and I am only 5ft.
Response from rubbermaid.comBy Customer Care, January 17, 2025
Hello. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. Your feedback is greatly appreciated and it will be forwarded to the appropriate department for further review. If you have any additional concerns or questions, please reach out to us via our Contact Us form at https://www.rubbermaid.com/support/contact-us. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Rubbermaid Consumer Care
Thank you!
Rubbermaid Consumer Care
Written by a customer while visiting rubbermaid.com