Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
Poor quality plastic breaks
on July 18, 2012
Posted by: mayhan
Bought 2 and 2 broke. The plastic is weak. First one broke near the head second one broke above the bottle. The convenience and usability are great. To bad they only lasted 3 months each. Maybe I'll try again in a year or so and maybe they will have a redesign. If you are using it for very light use (i.e. you do not have toddlers) then it is a great product.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , July 23, 2012
We are sorry to hear of your unfortunate experience with your two Reveal Mops.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for further assistance with your issue.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for further assistance with your issue.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Solution leaks on floor continually
on October 1, 2012
Posted by: Kristy03
from Arkansas
Gender:Female
Age Range:35-44
I haven't had this mop for more than one month and it has already malfunctioned. The bottle that holds the solution continually leaks. This product is a big waste of money. The concept was great the product...not so much.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , October 11, 2012
Thank you for taking the time to contact us regarding your Reveal Mop.
Please make sure that you do not see a blue foam ring that is between the bottle and the mop itself. This is packaging and should be discarded. If it is present the mop bottle will not fully seat into the mop and the liquid may leak out of the bottle.
Secondly, make sure that the clear vent cap is present under the lid. To check this, remove the red cap and look underneath of it for the clear vent cover.
If your mop continues to leak, please contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Please make sure that you do not see a blue foam ring that is between the bottle and the mop itself. This is packaging and should be discarded. If it is present the mop bottle will not fully seat into the mop and the liquid may leak out of the bottle.
Secondly, make sure that the clear vent cap is present under the lid. To check this, remove the red cap and look underneath of it for the clear vent cover.
If your mop continues to leak, please contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
so disappointed
on October 3, 2012
Posted by: mitch88
We love the concept and design, but we're on our 3rd mop in 6 months due to very, poor quality. The sprayer jammed on our first mop, we purchased another one and in the first use it leaked all over the floor. We're now returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Not durable!
on October 16, 2012
Posted by: Plino
from Round lake, il
Gender:Female
Age Range:25-34
I bought my first one 6 months ago, it broke within a month, they sent a coupon for a new replacement, a month later that one broke! And again this is the 3 rd one that broke. It's a wonderful concept. I love everything about it, however it does not last. The metal handle is constantly being broken from the plastic water chamber compartment. If they made both made of metal this wouldn't happen. I don't scrub hard at all...however I do use it everyday...so if your like me who likes to clean the floor at least once a day it won't last for you. I have 2 small children and I need to keep the floors clean from spills and drool from my teething daughter. If you could improve the concept and make it more durable ill reconsider purchasing again. However, I'm moving on to something new.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
The mop pad lasted longer than the mop itself!
on October 20, 2012
Posted by: PreppyStud
from california
Gender:Male
Age Range:35-44
It started since last time when I used this mop, i heard something cracking. finally when I tried to use it just a few days ago. all of sudden, the mop handle just broke into two pieces right around the spray bottle's neck.
i only use it about once every few weeks, it has been over a year since I purchased it. so I can't ask for a replacement or anything. The pad is still very usable.
good thing is that I didn't buy any extra mop pad, that would be totally useless now.
From the reviews that I read, the mop handles do break. I think that they could have made a cheaper version without the spray bottle, that might help to keep the mop handle lasts longer.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Handle breaks!! 2nd time
on October 26, 2012
Posted by: Jane73
from Calgary, AB
Gender:Female
Age Range:35-44
I am very disappointed in the Reveal. I bought it after reading reviews and hearing great things about it. At the beginning it did fill my expectations, it was fabulous!! But after only a month of use, the handle snapped in two. Its useless, had to throw it out. I bought the Vleda one after that and it works pretty good. The spray does get stuck and you have to wait before it will spray again, which is super annoying, but I've had it for 2 months and it hasn't broke yet. I was at my friends house and I used her Reveal and guess what? The handle snapped in two. I wasn't applying any pressure, just pushing it forward and snap....wth?? Don't buy it. Wait for a new and improved model!! VERY DISAPPOINTING
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Poor Quality
on December 29, 2012
Posted by: Matosh
Gender:Male
Age Range:25-34
The product at first was very easy to use and my wife and I loved it. After 2 months however the clips that hold the cleaning head broke off and it is now unusable.
The product was used in a medium kitchen about 2-3 times per week.
I would not recommend this product to anyone.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , January 4, 2013
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Not happy
on December 31, 2012
Posted by: mommyof6
Gender:Female
Age Range:35-44
I had this mop for about a year. You can not use hot water in the bottle. The sprayer will not work. After about a year where the bottle goes in broke. I had to throw it away.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , January 7, 2013
Thank you for taking the time to contact Rubbermaid regarding your Reveal Mop.
The Reveal Bottle can withstand hot water up to 120 degrees Fahrenheit. We do not recommend that the water exceed this temperature.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
The Reveal Bottle can withstand hot water up to 120 degrees Fahrenheit. We do not recommend that the water exceed this temperature.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com