Twice today and twice two days ago, the cleaning solution bottle fell out of my new Rubbermaid Reveal Spray mop. I find this completely unacceptable in a mop and extremely frustrating considering how much money I invested into this mop and the spare bottle and pad. The purple mop I was hoping to replace with this one never had that kind of malfunction.
So I hope that Rubbermaid corrects this design flaw soon. And while you're at it, Rubbermaid design team, please consider making a battery operated spray mechanism for folks with conditions, such as arthritis, who have difficulty with grip. Squeezing the sprayer handle is tough on some of us and makes the purple mop more desirable as well, I am sorry to say.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 5, 2010
Thank you for contacting us regarding your Reveal Mop.
We do ask that you please contact us regarding any issues you are having with the Reveal Mop so that we can further assist you. Please contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
I used My Reveal Mop for the first time today. Hubby said quit scrubbing on You hands and knees. S* WOW!, I'm impressed, I hurried and E-mailed My Daughter to tell Her to get one. Ladyhawk
I love, love, love this mop. I had to order it online since none of the local stores carry it. It is so worth what I payed and more. I love the fact that I can use natural products to clean my floors, and do not have to worry about enviromental impact with waste since the mop head is washable. If you love mother earth then you will buy this mop.
I really really like this mop. I bought one for home and one for my store. Love the fact that you control how much cleaner you use and that the mop head is washable so I feel that its always 'clean' to start with. BUT. I have snapped off the handle to one already and cracked the 2nd one. PLEASE relook at the handle and how you can make it stronger for us active moppers.
What a shame! I was so excited that my dream mop was finally a reality. I read reviews from people who said the sprayer broke after awhile. My sprayer never worked. How hard is it to make a mop that cleans well! It makes you wonder.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, October 26, 2010
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. While the bottle is upside down (filled with water), push in on the nozzle to check that the water is being released.
3. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 20-30 times to pump the solution through.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
I am not the type to try a lot of new cleaning products! I saw this in this store and it was on sale so I thought I would give it a shot. Keep in mind that I have all lamenant floors and wood along with two dogs and a cat. This product does everything it says it will do! My floors were clean and fur free with a matter of minutes!
I just got the mop yesterday and have used it once. I bought it because my Swiffer broke and I like the idea of using whatever I want in the bottle, along with the washable mop pad.
The Reveal mop is much bigger than the Swiffer, which makes the job go faster. The only drawback is that it doesn't fit behind the toilet.
I would like to buy another mop pad, but haven't been able to find one. That would bring the score up to five stars for me.
I read the other reviews and I hope that the mop is more durable than the other reviewers have said.