Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
handle comes out of the mop base
on July 1, 2012
Posted by: suzie24
I loved the mop, but after using it a few times the handle pops out of the base. The plastic knobs that secure it to the base are worn down after only using it for a month!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , July 9, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Junk
on July 4, 2012
Posted by: cjs12
from Lake Geneva, WI
Gender:Male
Piece of junk, don't work at all. Use a mop & save your money!!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
cheap mop
on July 4, 2012
Posted by: pat62
Very disappointed with this mop, I used it a total of 5 times and the handle broke off. It was a total waste of my money, which is hard to come by these days. Not happy.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , July 9, 2012
If you feel your Rubbermaid Reveal Mop is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.
Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
parts break
on July 5, 2012
Posted by: MB1234
This is my second Reveal mop in the past 14 months. I love them the first 6 months until they break. both of them snap at the handle part where it connects into the mop head. The part that the handle fits into has plastic parts, which just do not seem to hold up. I mop my floor from 2-3 times a day. I am now in need of another mop and I am very leary about purchasing this same brand. Other than that and up until the point that they break, I would reccommend this mop to anyone. The pads come clean in the washer, it is easy to use, and it does and excellent job.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Handle Breaks
on July 6, 2012
Posted by: Tammy99
We have had two of these in the last 6 months and they both have broken at the base of the handle. I would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Worthless
on July 10, 2012
Posted by: RckStr
from Northwest Indiana
Gender:Female
Age Range:35-44
In theory, this would be a great product. I bought it because of the Rubbermaid name and attempted to use it. After 30 minutes, it still would not spray. I am normally a huge fan of Rubbermaid products and own countless items. This is one product that is definitely NOT worthy of the Rubbermaid name. Returned it for the O'cedar model.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Poor Construction
on July 11, 2012
Posted by: Sapper
from Indianapolis, IN
It worked great at the beginning. It was a huge time-saver by not having to wet the surface or the mop pad all of the time. A quick spray where it's needed and it cleaned it up right away.
But then six weeks into it the handle broke off when spraying. I wasn't using excessive force. It was the normal spraying action that caused the plastic to break off at the base. It appears several other people are having the exact same problem. This isn't the usual Rubbermaid quality I'm used to, so I'll chalk it up do a design fluke if they issue a replacement that works.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , July 16, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Spray mop?
on July 17, 2012
Posted by: Reval
from Seminole , FL
Gender:Male
Age Range:45 and up
After getting this so grand mother can mop the floors. She used it less than a month. Now it won't spray. Thank now were going back to the old mop! Total waist of money!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , July 23, 2012
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com