Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
4
Problem solved
on January 6, 2011
Posted by: parrishgirl
from Fl
Age Range:25-34
Gender:Female
I received this mop as a Christmas gift. I used it once and wet the tip as instructed. It worked great. When I went to use it again, it wouldn't spray. So I come to this website to look for some kind of manual or problem solving area. I read through several of the reviews and saw my problem was widespread. A couple of pages in, Rubbermaid had posted a response. "run hot water through the spray area if you have used a waxy cleaner." So I ran hot water through it and put hot water in the bottle and tried again. After several cleansing sprays it works great again! Yea!!! I'm so happy again.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Awesome
on January 5, 2011
Posted by: mindrew
from Steinbach MB
Age Range:25-34
Gender:Female
I love this product I recently switched to an all natural cleaning product but didn't want to do a mop and bucket, so I had originally modified a swiffer but realized it's not nearly as good as this and much cheaper because I can just wash the mop when I'm done. Awesome product!!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Brand New - Dosn't Work.
on January 4, 2011
Posted by: MrsS
from New Mexico
Age Range:18-24
Gender:Female
I bought this mop from a home improvement store and today I tried to use it. I filled the bottle with just water and pulled the trigger to spray they water. The bottle was clicked in place and I checked that there wasn't a sticker covering thr nozzle- and yet it dosn't spray. I will be returning it tonight and looking for a replacement.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, January 12, 2011
Thank you for taking the time to comment on our Reveal Mop. We have heard of this complaint before and have found that the bottle may not be completely snapped into it. You will need to run the nozzle under water to wet it before inserting into the mop.
Also, for the first use of the Reveal Mop, you may need to prime the mop by pulling the trigger several times in order to get the fluid pumping through the mop.
If the above suggestions do not work for you and the mop still will not spray, we ask that you contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET for further assistance.
Also, for the first use of the Reveal Mop, you may need to prime the mop by pulling the trigger several times in order to get the fluid pumping through the mop.
If the above suggestions do not work for you and the mop still will not spray, we ask that you contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET for further assistance.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Looks good but doesnt work
on January 4, 2011
Posted by: Kevin
from San Diego
Age Range:45 and up
Gender:Male
I can not get the spray bottle to spray. I took it back to the store and exchanged for another and the same problem. The mop comes with no directions as to solving this problem. I think it is likely poorly manufactured
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Love It!!!
on January 3, 2011
Posted by: Hairex2
from Milan, Illinois
Age Range:45 and up
Gender:Female
I used this mop for the first time today. It's headsabove the major competitors that I have also owned. I love that I'm not adding to the landfills with disposable pads and using my own soap at the strength I feel is needed. I like the large mop head, the obsorbent pad, and the pivot flexability. It will pay for it'self in no time if it holds up.I mostly used it on hardwood. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
reveal
on January 2, 2011
Posted by: mrsclean2
I clean homes everyday and the reveal worked great for about a month. Loved the ease of cleaning wood floors with it. Have to say that the solution finally clogged the sprayer and doesn't work now. Yes, I ran hot water through it several times and to no avail still clogged. Then my engineer husband took it apart and found the clogged area but the part couldn't be broken down any more and the tube too small to get unclogged with anything. SAD :(
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Good Concept...but bad quality
on January 2, 2011
Posted by: Siv2254
from Thompson, MB Canada
Age Range:18-24
Gender:Female
I have been using the swiffer wet jet forever as long as it has been out; but when I had heard that the solution may be harmful to pets I stopped using their products, but wishing they would come out with something that you could you use your own solution in. I guess rubbermaid beat them to the idea. When I heard of this mop of tv i had to have it. When I finally seen it in the stores I purchased it. Loved it!!!! Best thing ever, but now a month and a half later it stopped spraying. Very disappointment wish it would have laster longer. Maybe ive done somthing wrong in storing it or using it but it comes with no directions what so ever. But if rubbermaid comes out with another model I will certainly try it again!!!! Great Idea.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, January 12, 2011
We are very sorry to hear of the problem you are experiencing with your Reveal Mop.
If a waxy cleaner was used in the mop, it may have clogged the sprayer or the reservoir of the mop. We suggest running the spray nozzle on the mop under hot water to clean it, and run hot water through the reservoir to remove the waxy build up.
If this does not fix the problem with your mop, or a waxy substance wasn't used and the mop stopped spraying, we ask that you please call our Consumer Service Department at 888-895-2110, Monday through Friday 8:30 am to 5:00 pm ET.
If a waxy cleaner was used in the mop, it may have clogged the sprayer or the reservoir of the mop. We suggest running the spray nozzle on the mop under hot water to clean it, and run hot water through the reservoir to remove the waxy build up.
If this does not fix the problem with your mop, or a waxy substance wasn't used and the mop stopped spraying, we ask that you please call our Consumer Service Department at 888-895-2110, Monday through Friday 8:30 am to 5:00 pm ET.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
The best...
on January 1, 2011
Posted by: Niecie
Best mop ever!!! So much easier to wash this mop than the old cotton string mops... Love this mop. I actually don't mind mopping now... :) I plan on getting more bottles so I can have different mixes made up plus one with just water...
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com