wish i had read the reviews before purchasing. My first thought when using was that this was the best mop i'd ever bought but then the handle kept coming off over and over . . . same as other reviewers. so i guess this will have to go back to the store :(
I see engineers are working on a better design . . hope the come up with one soon.\
Overall I really like the Reveal, but I have problems with the mop head coming off. The permanent fix would be to include some form of positive locking mechanism. In the meantime I put some duct tape (mans greatest invention) over the lock-on area to tighten up the fitting and it is working, for now. Fix this and Reveal may end up there with duct tape.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, February 9, 2011
Thank you for contacting us. We have heard this feedback from our customers and are working on a fix.
In such situations, we do ask that you contact our Consumer Service Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
I wish I had known about Reveal a long time ago. Once you find it hard to kneel to wash your floors you have a definite alternative that works just as well. Easy to keep on hand for spills and will do all my hardwood, kitchen and bathroom. I will have the cleanest floors in town. This just might affect the sale of the Swiffer jet.
I used a mop system such as this in a hospital that I worked in for several years and loved it. Theory was that clean solution was always going on the floors so no dirty water was being reused. A new mop head was used for every room so no carrying germs from room to room. Always wanted someone to make a home model, I seen them advertised on TV and started looking for one. On my birthday found one while I was grocery shopping. Best gift I received....from me. Think of the savings on cleaning solutions alone, a few capfuls compared to 1/2 cup or more to clean your floors.....washable mop heads.... I LOVE IT!!!!!! catsmom
I’ve owned this mop since last summer when they first came out. They weren’t even available in stores yet .
I use it every week and I love it. The longer I use it the more familiar I become with it, like how much pressure to squeeze with for the amount of water I want to spray out and how far one spray will clean.
Mostly I just use water in my mop and it cleans very well. Microfiber is a new love of mine, I use it for all of my cleaning. Just like microfiber cleaning cloths the microfiber mop pad works best when it is damp, not saturated. It was hard retraining myself not to use as much water as one normally would. But I’m more comfortable with the new way of mopping now and I trust the mop to do it’s job.
Once in awhile after I refill the bottle the mop won’t spray, but it is only because the bottle didn’t snap connected just right. I can tell a difference when I then try to remove the bottle again, it’s harder to remove than usual and when I do get it out I hear the release of a bit of vacuum caused by my attempts to spray. I simply reinsert the bottle and everything is fine.
This is really a great mop if you give it a chance. Some longtime hardcore rag mop users may not be able to accept the idea of mopping without a huge bucket of water. But former Swiffer users will love it once they get used to it.
I love my mom, but mine is defective, I mop and the bottom comes of, and I have to snap it on all the time and then the bottle fell of and the long piece that connects into the bottom slips out, what gives, it works if I really baby it, but this is silly..I need to call customer service, I really like the idea of the mop, just wished it was not falling apart, just got it last week...
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, February 3, 2011
We are very sorry to hear that you Reveal Mop is not working as intended.
For problems such as these, we do ask that you please contact our Consumer Service Department by calling 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET. We would like the opportunity to discuss these issues and address any concerns you may have.
I am so happy that I finally found this mop! I couldn't find it in any stores so I bought it online. Best purchase I every made. It's easy to use and cleans up easily. Love it, love it, love it!!!