Of the four mops I recently purchased for my business, two of the bottles started leaking. It appears that the tiny plastic piece that covers the air hole in the screw top comes off easily and gets lost. Bottle is useless without this tiny piece. Can you send replacement bottles? I cannot find anything sold separately. Attached picture shows hole without plastic cover.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid, Consumer Services , August 22, 2016
Thank you for your review of our Reveal Spray Mop!
We do currently offer our Reveal Spray Mop Bottles through many retailers. Please visit the Reveal Refillable Spray Bottle's page for details. Catalog number 1M18. Let us know if this helps! Thanks!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Best purchase ever
on August 18, 2016
Posted by: Shine
from Queen Anne, MD, United States
Age Range:35-44
Gender:Female
Purchased this 6 years ago. Best buy I ever made. Just store the mop in a good location and do not treat it harsh, it will last. If it stops spraying out the solution wipe the sprayer with warm water that should help. I still have my original rubbermaid reveal. I'm very pleased with this product.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
the bottle leaks
on August 20, 2016
Posted by: KimJohn
from Monterey, CA, United States
This is my second Rubbermaid spray mop and the second one to stop working correctly. This mop is only a few months old and the bottle leaks. So everytime I mop the cleaning solution leaks out so fast that I am using up a whole bottle quickly. There are no replacement parts to purchase, so what does a consumer have to do?
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 23, 2016
Thank you for your review of our Reveal Spray Mop!
We do currently offer our Reveal Spray Mop Bottles through many retailers. Please visit the Reveal Refillable Spray Bottle's page for details. Catalog number 1M18.
We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Broken mop
on August 21, 2016
Posted by: Lynne BW
from Danville, CA, United States
Gender:Female
The handle completely broke off of the base of the mop.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 24, 2016
Thank you for your feedback for our Reveal Spray Mop!
Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.
We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Not for long term or heavy use.
on August 23, 2016
Posted by: bcorb
from Gainesville, FL, United States
Age Range:35-44
Gender:Female
We bought several for a residential program to use on commercial vinyl floors. The scrubber pads have come off and the bottle reservoir has malfunctioned to prevent the cleaning solution to actually come out of the bottle. Maybe better for light use only, not daily.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 26, 2016
Thanks for your review of our Reveal Spray Mop! We apologize for any inconvenience experienced.
Our Reveal Spray Mop is designed, and tested, to be used for home use only. Please visit our Commercial division website, rubbermaidcommercial.com, to view our line of Commercial products that may better suit your cleaning needs. Thank you for being a Rubbermaid customer!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Broke the first time using
on August 28, 2016
Posted by: Momofthreegrls
from Chelan, WA
Age Range:35-44
Gender:Female
I used this mop one time, it started off great. The spray handle worked like it should, but by the time I was done with my kitchen the cleaner was leaking out and it wasn't functioning correctly. Very disappointed!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, August 31, 2016
Thank you for your feedback for our Reveal Spray Mop!
Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.
We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Have one, want another to clean downstairs
on September 8, 2016
Posted by: snowbird
from Windsor, ON, Canada
Gender:Female
I bought a reveal spray mop after my swiffer broke. This is a much better product and has lasted for quite a while now. It's easy to use, and works well. I would definetly recommend this to family/friends.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
New with Poor Design!
on September 9, 2016
Posted by: CleanandShare
from Richmond, BC
Age Range:45 and up
Gender:Female
I own both the old and new design of the Reveal Spray Mop. I wanted a separate mop for my hard wood floor and brought another one which was the new and improved ones in the store. The newer model is poorly design! Every few squirts of the cleaning agent creates a compressed vacuum on the refill bottle. I had to unscrew the cap every so often to release the vacuum. Over a few months of use, my refill bottles has a warped and compressed shape! This made it hard for me to refill the cleaning solution to it's maximum capacity and hold onto the bottle.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, September 9, 2016
Thank you for your feedback for our Reveal Spray Mop!
Our Reveal Spray Mop does have a 1 Year Limited Warranty. Please see the Warranty Information tab on this product's page for details.
We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com