Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
4
Great with modifications
on July 1, 2019
Posted by: Carol inventive organizer
Gender:Female
Over the last 4 years, I’ve have owned and used 3 Reveal Spray Mops. There are many reasons to love this mop. It is easy to use and light weight. The soft cloth microfiber pad is reusable, washable and does not leave streaks on laminate floors. The refill bottle is convenient to use with your own cleaning solutions, 2-3 tblsp. of a gentle cleaner (no ammonia) with water.
With some design modifications, this spray mop would be super great (!). Yes, I would buy a fourth one if available, and be willing to pay more for improvements to the basic design. Problems I’ve encountered: the trigger mechanism in the handle stopped working on 2 of the mops. The warranty replaced these mops. One of the bottles wouldn’t disperse solutions and now a leaking bottle issue has begun on my 3rd mop leaving puddles on the floor.
I’ve tried a popular competitor product and find it wanting. Their throw-away mopping pads leave streaks and I had to use 2 pads each time. Their priority solution/bottle doesn’t allow using your own cleaning solution and I think their cleaner is too harsh on my laminate flooring. And you have to use 4 batteries to squirt the solution on the floor. Because of these 3 points, it’s going to be more expensive to continue using.
My conclusion, if Rubbermaid were to rethink their Reveal Spray Mop design a little bit, they would have a BIG winner. Nonetheless, the basic design and its usage in my experience earns 4 stars.
My conclusion, if Rubbermaid were to rethink their Reveal Spray Mop design a little bit, they would have a BIG winner. Nonetheless, the basic design and its usage in my experience earns 4 stars.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Stopped workimg
on June 30, 2019
Posted by: Pat398914
from Elmhurst, IL
Gender:Female
I've had this mop for just over a year. Worked fine up until yesterday. The spray mechanism has just stopped working. Can no longer spray solution onto the floor. Such a disappointment.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, July 3, 2019
Thank you for sharing your review of our Reveal Spray Mop!
The Reveal Mop has a one year warranty. We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
The Reveal Mop has a one year warranty. We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Great until...
on June 27, 2019
Posted by: Ms85mart
from Farmington, NM
Age Range:25-34
Gender:Female
I have really enjoyed using this mop but one of my bottles will no longer spray. I wasn’t bothered too much since my kit had come with 2 bottles. But now my second bottle leaks! I’m disappointed to have to switch to a different mop.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid, Consumer Services, July 2, 2019
Thank you for sharing your review of the Rubbermaid Refillable Spray Mop Bottle.
We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Worked Great Until...
on June 23, 2019
Posted by: Dub L J
from Chicago
I bought this a little over a year ago. I liked the fact that I could wash the pads and use my own cleaner. It really reduced the time I spent cleaning my floors. It was great for about a year until the sprayer started acting up. It would pump once then I had to wait about 30 - 45 seconds before it would recoil back so I could spray it again. It was just out of warranty so I was using it as a standard mop for a few months spraying the floor with a spray bottle until the mop broke off the handle. UGH!!!!! I really liked the mop too bad it didn't last very long.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, June 26, 2019
Thank you for sharing your review of our Reveal Sprat Mop!
The reveal mop has a one year warranty. We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
The reveal mop has a one year warranty. We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Leaking bottle
on June 22, 2019
Posted by: Jokish
from Henderson NV
Gender:Female
I have used the spray mop for a couple of years and very pleased. But yesterday the bottle started leaking and of course leaves too much solution on the floor which meant I had to wipe the floor a second time with another mop. I wanted to replace the bottle but on the site there are no parts replacement. It leaks where the black ring is. Please let me know if it is possible to replace the bottle. Reading the reviews not sure I want to purchased another one.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, June 26, 2019
Thank you for sharing your review of the Rubbermaid Refillable Spray Mop Bottle.
We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Used cleaning a H.U.D. building
on June 15, 2019
Posted by: Mr Clean
from Missouri
Gender:Male
I actually picked up my unit used as it was left behind in a H.U.D. building where I clean. I have probably used it now for much more than a year after it was discarded. No leaking problems, no trigger problems, no breaking of anything. After a while the pad did not stick to the bottom plate (perhaps the adhesion wears out.) 1 day it slipped through a slot in front of an elevator door and was gone. Oops! I need to replace the mop head now.
This is an extremely useful device for small clean up emergencies at a rather industrial housing complex and allowed me to give much better, faster service to my tenants which made them endlessly happy.
And durable? Remember I found my unit used, and am ready to use it more once I buy new pads.
This is an extremely useful device for small clean up emergencies at a rather industrial housing complex and allowed me to give much better, faster service to my tenants which made them endlessly happy.
And durable? Remember I found my unit used, and am ready to use it more once I buy new pads.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Poor Quality
on May 19, 2019
Posted by: Augusto
from Kissimmee, Florida
Age Range:25-34
Gender:Male
I bought this 3-4 months ago and it really worked perfect until it stopped spraying. I tried washing the cap of the container and worked few more weeks.
Then it started leaking from the container, i guess because i washed it to make the spray work again. when it leaked from the air intake it started rusting the pole and finally broke.
It was reallt easy to use and a good idea but the quality is poor.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, May 21, 2019
Thank you for sharing your review of our Reveal Spray Mop!
We are sorry to hear that you've had this experience. Our records show that you've recently contacted our Consumer Care Department directly. We are pleased that we were able to assist. Thanks for choosing Rubbermaid!
We are sorry to hear that you've had this experience. Our records show that you've recently contacted our Consumer Care Department directly. We are pleased that we were able to assist. Thanks for choosing Rubbermaid!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Bottle leaks like crazy
on May 19, 2019
Posted by: John58
from Toronto
Gender:Male
Was very happy with the product, it's Rubbermaid...until it started to leak...the cap on the bottle has a hole that allows air to get in to assist with the spray ... The O ring is missing, cant find replacement parts. On the + side, it's light weight, stores easily, does a good job in cleaning
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid, Consumer Services, May 21, 2019
Thank you for sharing your review of our Reveal Spray Mop!
We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
We apologize for the experience you've had with your product. We would like to provide further assistance. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.
Written by a customer while visiting rubbermaid.com