Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
Very disappointed
on May 28, 2011
Posted by: Spike
I was so excited to have an easier way to clean my new wood floors, but the first time I tried to use the Reveal, the solution leaked straight out of the bottle onto the floor! The sprayer worked fine, but the water/vinegar just poured out, so it didn't really matter if the sprayer worked or not! I'm taking this thing back and getting a regular mop. The Swiffer was a waste of money too - I'm done with gadgets! And I'd like to know where the "detailed instructions" are for this mop on your website.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Love it!
on May 23, 2011
Posted by: Dionne
Thank you. I had a Swiffer and hated it. I love this one. It is great that you can use plain water or add detergent. I use it daily to pick up everything. I use a steam cleaner once a week for a deeper cleaning. It is so easy to use and is very maneuverable. The reuable pads are a selling point.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Miracle Worker
on May 23, 2011
Posted by: Impatient
I can't believe how well this mop works! I've had no problems, and it makes cleaning so easy. My son doesn't mind cleaning his bathroom floor! No need to use brute strength (that would break any mop)! Just spray a bit more liquid and let it work. The shape of the mop head makes it easy to clean in corners. The washable pads are wonderful - no wasteful garbage!! And I can prepare and use any cleaning liquid. Thank you!!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Would've given 5 stars, but....
on May 23, 2011
Posted by: SDub
from Maryland
Age Range:35-44
Gender:Female
The concept is fantastic! I have hardwood floors throughout my house, I don't like battery operated mops and steam is not good for hardwood, so the Reveal was the best option. I fill it with my favorite floor cleaner and away I go. Perfect!
The only flaw is the assembly issue. The head of the mop is designed to be removed from the handle -- why?! Don't know. This should be a permanent flexible assembly, not detachable. The first time I noticed the problem, I was applying a fair amount of pressure to the mop. When the handle detached from the head of the mop I ended up with a big gash/streak in my wood floor - not pretty. This has happened several more times and has gotten progressively worse. The head pops off every other stroke with minimal pressure. A real pain!
I like everything else about the mop, so at this point, I plan to drill a hole in the assembly and screw the pieces together so I can use it without having to put the head back on every other stroke -literally.
Perhaps Rubbermaid will come up with a better assembly solution, apparently all of the other mop makers seem to know how to avoid this problem.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, June 9, 2011
Thank you for your comment regarding our Reveal Mop.
The mop head is not meant to be detachable. It is intended to be a permanent fixture that cannot be removed.
In instances such as this, we ask that you please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
The mop head is not meant to be detachable. It is intended to be a permanent fixture that cannot be removed.
In instances such as this, we ask that you please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
I love it, but
on May 16, 2011
Posted by: HeatherH
I was so excited to get the Rubbermaid Reveal. We have stained concrete floors so I have a large area to mop and swiffer was costing a fortune. I love the mop so much. I am saving a ton of money and it cleans really well. The only problem is that the handle keeps popping off the mop head. If I really need to scrub the flood I am on my hands and knees. But for overall cleaning, I love it. Don't know what I would do without it.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, May 25, 2011
Thank you for contacting us. We have heard this feedback from our customers regarding the mop head. Our engineers are investigating and working on a fix.
If you feel your Rubbermaid item is defective or failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
If you feel your Rubbermaid item is defective or failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Great for cleaning up after kitty!
on May 16, 2011
Posted by: zorropirate
from Ontario CANADA
Age Range:25-34
Gender:Female
I purchased this mop after the local store was out of stock of the vileda version.
I am unsure why people are having the issues they are with the mop, I purchased the mop preassembled and have noticed no issues of it falling apart.
I love the mop so far, it's works great at cleaning up after my elderly kitty who has a few accidents a day.
I've also been using it to mop my kitchen which is linelium stick tiles and it's worked well.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
does not get floors clean
on May 12, 2011
Posted by: swash
I hate this mop! I bought it to replace a Swiffer, wanting to be more environmentally friendly. I 1st used the mop with hot water. No good. Then I used floor cleanser, still my floors are not clean. I'm going to have to go back to my old ways. I'm so dissapointed!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Excellent idea, Like it
on May 7, 2011
Posted by: recvrynurs
from Knoxville, TN
Age Range:45 and up
Gender:Female
This is the second micro-fiber mop I have for my hard wood floors. The only negative issue I have with it, is that the pad is not as good at not leaving streaks as another one that I have, and maybe this pad is not designed for hardwood floor cleaner. The idea is great and it works well.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com