Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
problem
on July 19, 2011
Posted by: boxerangel
from buffalo, NY
Age Range:45 and up
Gender:Female
Althought I love this Rubbermaid reveal mop, my mop head keeps comming off the the handle...its quite frequent that this happens and Im' constantly bending over having to replace it. That is the only problem I see with this mop, otherwise I love it.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Not the best product
on July 18, 2011
Posted by: uturn911
from Halifax, NS
I bought this mop and use it 4 or 5 times a week and after the 2nd week, the handle (sprayer) stopped working. Too bad becasue this was a great mop.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, August 5, 2011
We are very sorry to hear that you are having a problem with your Reveal Mop.
If you find that the sprayer on the mop stops working, we do suggest running hot water through the mop and reservoir to eliminate any clogs that may have formed.
If this does not work or the sprayer is not the issue, please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
If you find that the sprayer on the mop stops working, we do suggest running hot water through the mop and reservoir to eliminate any clogs that may have formed.
If this does not work or the sprayer is not the issue, please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Structural Reinforcement Needed
on July 17, 2011
Posted by: rborges
The reveal spray mop is in my opinion the best value in the spray mop market! The spray mechanism is second to non and the flexibility of using whichever solution one chooses are great advantages. I like it so much I bought 7 of them in the last 2 month. I have a biz and I need a lot of floor surface cleaned on a daily basis. Out of those 7 mops, only 3 are still in working condition. the other 4 have all broken exactly in the same spot... the intersection of the aluminum handle and the plastic casing of the spray mechanism. Product mishandling does not seem to explain it since the four mops broke while been used by different people. I haven't given up on the Reveal spray mop dough. I am sure a reputable company such as Rubbermaid will be quick to acknowledge the current structural flaw in the Reveal's structural design and make the necessary changes. I cant wait... buying a new mop every other week is starting to get old. Roger from Madison WI
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, August 5, 2011
We are very sorry to hear that you are experiencing issues with the Reveal Mop Handle.
We ask that you please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET for assistance on this issue.
We ask that you please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET for assistance on this issue.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Great Value
on July 7, 2011
Posted by: bradleym
from Louisville, KY
Gender:Female
This mop is very well made. I especially like that I can use my own cleaner and reuse the pad. This allows me to save money and use the environment-friendly cleaning formula that I prefer.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Disappointed in Durability
on July 7, 2011
Posted by: Meg1223
from Tampa, FL
Age Range:25-34
Gender:Female
I was in love with this mop and raved about it to friends and family...until, as other reviewers have said, the head came off. I wasn't even being "rough" with it and one day while mopping the head actually snapped off and broken pieces came out. It cannot be repaired because the part attaching the head to the stick is plastic. This is a very poor design and I'm really disappointed. Now instead of telling friends and family they can't live without this mop, I tell them to avoid it. For what this mop cost (much much more than standard mops), it should have lasted me longer than the 8 months I owned it.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, July 21, 2011
Thank you for contacting us. We have heard this from other consumers and as that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F regarding your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Great product
on July 2, 2011
Posted by: Dyiemond
from Orlando, Florida
Gender:Female
BUT! It does come with some new problems that need to be addressed. One being the spray part. Seems like many are experiencing problems with this. Me being one of them. Waiting for the kinks to be ironed out. Hopeful;ly soon.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Thought I loved this mop...till now
on June 30, 2011
Posted by: mdoner
I was in love with the Reveal mop until just recently. Now the head of the mop comes off the handle during regular use. The concept is great, the design is flawed. Would not recommend this to anyone.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, July 8, 2011
We are very sorry to hear of the problem you have experienced with your Reveal Mop.
In instances such as this, we ask that you contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET for assistance.
In instances such as this, we ask that you contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET for assistance.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Disappointed
on June 29, 2011
Posted by: singledadSA
from San Antonio, TX
Age Range:45 and up
Gender:Male
Good concept -- poor design. Unlike most of the negative reviews, I did NOT have any problems with the sprayer or bottle. They worked fine. My problem was (like Oregon101) the mop head fell off after only the third time I used it. I kept re-attaching it but it would keep falling off during use -- very frustrating. After closer inspection I can see why -- poor design in how the mop head is attached to the handle. After a few uses and exerting heavy pressure during mopping the handle "clip" is pushed open and will not close enough to secure the mop head any more. Maybe if you are dainty and don't push down on it the attachment will last longer, but I'm 6'3" and 225 lbs, and I was just trying to clean my kitchen floor. I replaced with a similar mop from Clorox, which has a solid clip/pin where the mop head attaches, so I don't expect the same issue. I always think Rubbermaid = high quality, so this was a big disappointment after only a few uses.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com