When I bought the Reveal Spray Mop, I loved it. No more throwaway pads & the refillable bottle are great. Only problem is I have gone through 2 mops in 3 months. They broke at the top of the head, right under the water bottle part. I was going to recommend the product to a friend and the same night, it broke on me. If the head can be more durable, I believe this product would be the one of the best things out there.
I was excited when I found and purchased my Reveal Spray Mop. It worked great in the beginning and I saw a bright future of easy care for of the tile floor of my apartment. Yet, slowly as the months passed the sprayer would act up, the stream started to get limited - intermittent at first - until just the other day I started to clean and it gave a couple short burst, then a full shot and then a few more short burst until it stopped all together. I'm very disappointed and feel that I've wasted good money on a product that cannot live up to the hype.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, August 17, 2011
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. While the bottle is upside down (filled with water), push in on the nozzle to check that the water is being released.
3. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 20-30 times to pump the solution through.
If you feel that your mop is defective, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
I love the way the pad picks up and also glad I got the extra one. I like being able to use my own cleaning products and being able to mix and match with each room. This is so much easier to use than other products...YEAH! Cleaning made for grandmoms who care!!!
I purchased this mop about 6 months ago and I loved, loved, loved it. I would tell everyone I knew to go out and buy it. It was so convenient to use any cleaner and not have to buy disposable pads. I have 2 young children, 2 cats and a puppy and this was the best mop I had found. I have a large house with laminate and ceramic throughout so I used this mop all of the time. Sadly tonight the mop head broke right off. It is beyond repair. I was suprised that this would happen with a Rubbermaid product. I guess that I will have to apologize to my friends and try to find another brand of mop. I didn't keep the receipt for such a small purchase so I can't even return it.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, August 12, 2011
We are very sorry to hear of the problem you experienced with your Reveal Mop.
In instances such as this, we do ask that you contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
I had high hopes for this little mop, but it's getting the best of me. After one use, the head won't stay attached to the handle, so mopping has become a total hassle. For the money, I don't feel I should have to duct tape this thing to make it work. Any suggestions?
The mop is great uses less water and less mess. I have large windows and cant reach without a ladder. So I filled dispenser with vinegar and water, sprayed windows with mop and scrubbed with micro fiber pad and rinsed with the hose .wow no drying and no streaks made my day, less mess and water. Rubbermaid just needs to make an anti gravity sprayer and interchangeable sized heads for smaller windows but overall it works great. Thank You my windows look great and my windows are all clear, streakless and DONE! Citrus
I enjoyed this mop....love the fact I can use any cleaner init and don't have to buy pads!BUT really would love it more if it had a scrubber on it for the tough spots!
I love this mop. I use the cleaner I like,take pad off pop in washer,I keep extra pads on hand. Always ready for those little quick clean ups and touch ups..it can not get and better then this