I have only used this mop a few times and I love it. It is convenient because you can use it anytime. Your soapy water doesn't have to be hot to clean the floor. It is in there and ready to go. I like it so far!
Brought this mop home with high hopes of an easier way to do things, filled the cleaner reservoir, assembled and pulled and pulled and pulled the trigger - nothing. It doesn't work at all.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, December 12, 2011
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. While the bottle is upside down (filled with water), push in on the nozzle to check that the water is being released.
3. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 20-30 times to pump the solution through.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
I absolutely LOOOOOVE this mop. It has cut my mopping time down to a 1/3 of what it used to take me. I love I can mix solution in the bottle instead of carrying a mop bucket around the house with me. I also have carpal tunnel in my right hand & it has eased my pain since I no longer have to ring out a mop any longer. And the fact that it's washable means I no longer have to search for replacements just to find the mop I had no longer exists. Great job Rubbermaid!!!
Brought the mop home excited to try it and it wouldn't work. I dug the package out of the trash and no directions. I found the reviews on line and realized that several people had this problem, I was really glad to see rubbermaid had posted a "how to fix". So far it works great. The bottle keeps falling off if I bump the wall, but I fixed that with the little blue rubber band off of the asparagus! It would be nice if you didn't have to pump the sprayer #battery operated would help# my mom would love it but has problems with her hands and wouldn't be able to tolerate constantly pumping the sprayer. A few flaws, but so far so good. And I LOVE that I can use my cleaner of choice!!
I just received my Rubbermaid Reveal yesterday. OMGosh!! I LOVE it!!! And the best part???? No batteries required unlike that Swiffer Nightmare. It's comfortable to use, and I like that I get to use MY OWN cleaning solutions. Thank You Rubbermaid. YOU ROCK!!!
Ease of use gets a one star rating from me because you don't include any instructions with the mop purchase. Packaging of product: You should include instructions on how to use this mop. Otherwise, this is a great product.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service , November 29, 2011
We are very sorry to hear that you are unhappy with our packaging on the Reveal Mop. We will be sure to forward your comments on to the product managers and packaging team.
I have used my Reveal for about 12 months - it is a good product however the quality of the material used is not so good. The cleaning head completely broke off of the handle shaft and I found it was simply glued at the factory level. I was not able to return it to the retailer so now I will have to purchase a new one. Not so happy with spending $$ on a new unit within one year!
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 29, 2011
Thank you for contacting us. We have heard this feedback from a few of our customers and are looking into possible causes.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your Reveal Mop.
Weither it be a quick clean up or the weekly overhaul, this map does it all. It's light, easy to use and you don't have to worry about over saturating the floor. It uses just the right amount of cleaner and the best is you can use your own clearners as well. The mop head is wide and deep so it covers a big area quickly. And because it's mirofiber the entire mop is made use of and not just the edges like other similar products. It really does an amazing job. No heavy mop to lug around and no dirty pail to drag from place to place. I would recommend to anyone.