Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
Could have been a good product
on January 25, 2012
Posted by: SHARON1963
from florida
Age Range:45 and up
Gender:Female
Unfortunately, this is an overpriced plastic piece of junk. While the reusable sprayer and pads are great, the mop itself is flimsy at best. Great idea terrible execution. After the first month, the head kept snapping away from the body... after that the sprayer mount kept disengaging. Now, the thing can't be picked up without falling into three parts. What a waste of money.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , January 30, 2012
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.
Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Love it - Hate it!
on January 24, 2012
Posted by: jennreyiw
from kansas city KS
I love the IDEA of this mop! It's easy to use, easy to refill and I love throwing the pads into the wash.
On the other hand - I have had my mop for 2 months - and already the pole disconnects from the mop head while mopping making a job that is already a drag even worse. The mop head connection needs a revamp.
I will certainly purchase another one if rubbermaid will address this issue.
On the other hand - I have had my mop for 2 months - and already the pole disconnects from the mop head while mopping making a job that is already a drag even worse. The mop head connection needs a revamp.
I will certainly purchase another one if rubbermaid will address this issue.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service , January 30, 2012
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
on January 22, 2012
Posted by: dontlikehousework
very difficult to get started....instructions online inadequate
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , January 30, 2012
Some tips when using the Reveal Mop for the first time:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. While the bottle is upside down (filled with water), push in on the nozzle to check that the water is being released.
3. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 20-30 times to pump the solution through.
For further information regarding care and use for your mop, you can contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. While the bottle is upside down (filled with water), push in on the nozzle to check that the water is being released.
3. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 20-30 times to pump the solution through.
For further information regarding care and use for your mop, you can contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
on January 15, 2012
Posted by: yolsie
from Randolph, Neb
Gender:Female
Have only used my mop twice, but so far am thrilled with it. It is light weight and simple to use. Did question what the blue ring was for and decided to set it aside as the mop would only work without it.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, January 24, 2012
Thank you for taking the time to contact us regarding your Reveal Mop.
We work hard to design and manufacture the highest quality products and are pleased when consumers take the time to let us know of their satisfaction.
The blue ring is part of the packaging that should be removed before use, as you are correct the mop will not work without removing this piece.
We work hard to design and manufacture the highest quality products and are pleased when consumers take the time to let us know of their satisfaction.
The blue ring is part of the packaging that should be removed before use, as you are correct the mop will not work without removing this piece.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Good mop..needs tweeking
on January 12, 2012
Posted by: trulyblessedby3
from Island Living
All in all this is a very affordable and efficient microfiber spray mop. My dissappointment stems from the initial use. No instructions leads you to believe that you just fill with your solution and start mopping. Not so! I purchased and returned a mop because I, like others Reveal owners had difficulty getting it to work. My other gripe is no control of the distance it sprays. With the help from the blog I was able to use my Reveal and like my new cleaning tool.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Got Working
on January 9, 2012
Posted by: Xigua
from Des Moines, Iowa
Age Range:25-34
Gender:Female
I bought this mop after a friend gave it a glowing review. The first time I used it though I couldn't get it working. So frustrating. I read some of the reviews and wondered if I had made a mistake in buying it, but then I read one of the company remarks/feedback. It suggested running the top of the bottle under warm water. I tried it and it now works perfectly!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
pooe design
on January 2, 2012
Posted by: Doc46
A complete waste of money. The O-rings don't seal properly. The weight of the water in the bottle is apparently supposed to provide enough pressure to ensure a tight seal. It isn't. The mop leaks and the spray function is irregular as it depends on a functioning seal. I had already disposed of the receipt so I can't request a refund on a nonfunctional design. I trusted Rubbermaid to my misfortune. I am very disappointed.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , January 9, 2012
We are sorry to hear of your experience with your Reveal Mop. Please make sure that there is no blue foam insert between the bottle and the grey receptacle as this should be removed if there is. Also, make sure that the mop bottle is securely pressed all the way down into the grey receptacle to form a seal.
If you still feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
If you still feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Busted Bottle
on December 31, 2011
Posted by: Robsxfiles
from Birmingham, Alabama
Age Range:35-44
Gender:Male
Let me start by saying I love the idea that I can use my own cleaner and I do not have to buy any cleaning pads I can just wash them. My problem is that the bottle kept falling off and when I went to take the pad off to wash it, the bottle fell out and broke. This was the first time I even used it. It did great. A lot better then Swiffer. But now I have no bottle to work with. I now have to go and purchase another one just to get a new solution bottle. My suggestion, a locking hook or something to hold the bottle on better and make the plastic bottle a little thicker so not to crack so easy. I would pay a little more just to have that thicker bottle because the overall product is great. This is why I gave quality 1 star and duribility 1 star. Thank You.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com