I purchased the Reveal Mop and I used it for the first time today. I read about 10 reviews before starting. I am a trust but verify gal with this sort of thing. The reviews guided me to be patient with first use.
First I filled the bottle (which is the only prep needed yay!) No batteries not 6 or 7 pieces etc. So I filled the bottle 3/4 full and put it in place. I then pumped 15 times. (As 5-10x was recommended by a Rubbermaid CSR to other customers) No solution came out so I removed the bottle and there was a small amount of solution there so I put the bottle back and pushed it down firmly. I then held my Reveal Mop 100% Vertical while I primed it, after examining the anatomy of the mop this provided the best gravity and force behind the solution. It took 30 pumps (yes, I counted) and whoosh! Each pump thereafter gave a good stream of my solution. When starting out I sprayed about 5 times and ran the mop over it to kind of wet the microfiber cloth. The rest of the floor is now sparkling! I hope this helps others and also Rubbermaid.
I was thrilled at first when I saw the commercial for this product, was looking for something to clean my hardwood floors using cleaning product recommended by manufacturer without the bucket! I went right out and bought it without checking the reviews first. Big mistake, when I got home to use the reveal mop I did have a hard time getting the bottle to spray. With some pressure applied to the bottle it did spray but it also continued to leak and didn’t always spray when I wanted it to. Too much frustration using this mop, I will go back to my old bucket and mop. Sorry I wasted my money (somewhat pricey). This product is a good idea but not quite ready for marketing!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , April 16, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
When i first got the product i liked it just the thought of not having to buy refills like swiffer was a plus. Couple of weeks later while i was cleaning my laminate flooring it broke where the bottom piece connects under the container. Not happy at all I had to finish moping by hand. Now I have to buy another mop.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , April 16, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop for further assistance.
I clean homes for a living and I am thrilled with the Rubbermaid Reveal mop. I always despised the Swifter products because they are so flimsy and the pads do not stay on no matter how carefully I applied them. Also by the end of mopping the floor, the cleaning pad was nearly dry so I'd have to either replace the pad or go over part of the floor with a damp mop.
I loved the sturdy feel of the mop when I picked it up at the store and the fact that I do not have to buy any expensive pads or product other than my favorite cleaners. After each use I run vinegar water through the system to keep everything unclogged and in good working order. After 2 months, I've bought extra bottles and pads for convenience. I recommend this product to anyone who is really a "clean freak."
I have almost 2000 sq ft of hardwood and tile floor on my main floor. In addition I live in the country with livestock outdoors and indoor cats and dogs and I hate moping. lol I have been using another mop for years but was tired of the cost of replacing cleaner, pads and batteries. Not to mention I broke 2 of them! I picked up this Reveal and so far I love it! After reading some of the reviews from those who have had a problem I am concerned - but it is working for me and it makes cleaning my floors the easiest it has ever been! I would recommend it wholeheartedly.
This Rubbermaid Reveal mop is the biggest piece of junk I have ever purchased. Such a waste of money. I had only used it a few times when it started falling apart. Now it's broken in another place...no way to used it...can't hold it together in 2 places and mop at the same time. Looked like such a good product in ad...garbage!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , April 9, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your Reveal Mop.
I snickered when my husband brought home another 'gadget', but I love this one! Mine hasn't broken, thank goodness. I don't know what I'll do if it does.It works perfectly to leave my smooth tile floors streak-free.
I just recently purchased the Rubbermaid Reveal for my office. My employees and myself like to have the office clean. I was very disappointed in the product. The mop handle broke and there is not a way of fixing it. I understand now why Rubbermaid sells the mop handle separately, but I will not be replacing it and I do not recommend this product to anyone.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , April 2, 2012
The Reveal Mop is not designed to be used in an office, business or commercial atmosphere. The Reveal Mop is intended to be used in a household environment only.
Rubbermaid Commercial Products manufacture mops designed for industrial and commercial use. They can be reached at 800-347-9800 or www.rcpworksmarter.com