Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
4
KIPPAWA
on April 24, 2012
Posted by: KIPPAWA
Doesn't spray, PERIOD!!!! Like the appearance and nice to handle (like that part better than the swiffer) but can't seem to get it to spray. Had to use separate spray bottle. That was the reason I wanted a spray mop and I didn't want to buy a new bottle of cleaner all the time, so I choose the Reveal. Is their anything I can do to get the sprayer to work or do I have to return it. WHY don't you put instructions of some sort in the package as it might help.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Wow! Amazing Rubbermaid Reveal
on April 24, 2012
Posted by: pasp475
from Vicksburg, MS
Gender:Female
Age Range:35-44
I just purchased the Rubbermaid Reveal mop, and I love it!!!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Aweful!
on April 22, 2012
Posted by: hbvaughan829
from Sarver, PA
Gender:Female
Age Range:25-34
I couldn't wait to get this mop, I love rubermaid products! Well, I wish I left it on the shelfish, when I used the spray instead of going on the floor it went all over the top of the mop and after only one use the handle broke! Now I need to go find another mop, very unhappy!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 1, 2012
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for assistance with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for assistance with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Needs better in-package instructions
on April 22, 2012
Posted by: CorieG
I was so close to giving up on this product within the first 10 minutes of use. I could NOT get anything to spray! There are no instructions with the mop, so there was nothing telling me that it'll take keeping the mop upright for a while, then pumping it at least a dozen times before any spray will come out. Finally I came to this website, hoping for some answers. The reviews were the only place I could find realistic instructions. Rubbermaid, UPDATE YOUR PACKAGING! Let people know what it'll take to get it to spray. It really will save you many returns. After it finally started spraying, I was able to really see how great this mop is. The spray covers a good area, and the pad size is wonderful! The relatively thin top part (that the pad attaches to) is great as well, as I was able to get partially under my stove (which hasn't seen a mop in years). Being able to use your own product is such a great benefit. I have animals (one of which has allergies) so its nice to be able to use an all natural, pet friendly cleaning solution. Great job, Rubbermaid, but seriously get your act together with including instructions with the product.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
hard to get spray!
on April 20, 2012
Posted by: readreviewfirst
I have to second the comment about the spray. I did not read the review before I bought this either, as Rubbermaid is such a big brand and I never doubted that I would have a problem with it. I bought this so I could use the natural cleanser I like even thought I already bought Swiffer wetjet which I never have any problem with. I found there was a mistaken in either the design or the manufacturing of the handle of this Rubbermaid mop, normally I have to wait for minutes before the handle get to the original position for the next spray. So I could not use this mop at all. Rubbermaid really needs to look into this!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 1, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Wonderful mop, pay attention to instructions!
on April 19, 2012
Posted by: pendleton
Cleans wonderfully, really like being able to use own cleaner and not waste money on that other mop's liquid and pads. This is my second Reveal, the handle on my first one snapped, but great customer service...I received a replacement. However, if you want to remain happy with the mop, pay attention to the instructions! Rinse out the bottle cap each time and clear the sprayer (without bottle) to remove residue of the cleaning solution. Will keep spray working well!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Once I got it to work
on April 18, 2012
Posted by: UrbanRenewal
from OH-IO
Gender:Male
Age Range:35-44
I followed all of the instructions on priming the sprayer but after 25 to 30 trigger pulls I was still shooting blanks. I noticed that reservoir was leaking a little bit to. I again primed the sprayer and pumped it another 20 or 30 times, still shooting blanks! I left it standing upright and walked away. After 5 to 10 minutes I came back, pulled the trigger and voila, it started to spray. Once I got it working it took no time to clean my floors. Love the size of the pad, and the swivel capabilities. One huge drawback is the amount of cleaning solution that leaks! The top part of the pad holder was soaking wet , not to mention that the floor was getting more wet than needed.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
4
broke too soon
on April 16, 2012
Posted by: YourHighness85207
from Mesa, AZ
Gender:Female
Age Range:45 and up
Love using this product. Makes clean-up easy, the re-usable pad is easily washed and line dried and being able to use my own cleaning solution allows for versatility in cleaning different surfaces.. I use my reveal mop daily, nevertheless I was disappointed that after only 3 months the front assembly broke off at the joint. I did go ahead and bought another unit because I do like using it, but would not do so again should this also break as quickly.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com