I read all the FAQs on the website before I attempted to use my Reveal mop. I followed the suggestions I thought were best and had no problems. I love the fact I am able to use my own cleaning solutions. Being able to toss the cleaning pad into my washer is going to save me many dollars. Although, it would help greatly if Rubbermaid would include instructions with the mop.
I have been using the Swiffer system since it was the newest thing and I'm throwing it out! With that system I have to sweep, swiffer dust and then mop... Now I just use this one product that is compatible with ANY liquid cleaner and machine washable cloths! I'm so happy that I can use different scents everytime I mop and I don't have to buy expensive accessories to go with it! I save so much time and money and feel like I get a cleaner floor :) LOVE LOVE LOVE this product!
I have purchased two of these mops and one is in excellent condition and the other broke within three months. It rusted at the coupling that holds the handle to the mop head. I am very disappointed . I no longer have the warranty info that is needed. i was blind sided by the first mop that is still working fine. Keep your paper work and you will be happy.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 14, 2012
If you feel your Reveal Mop is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Son is using it to mop the hardwood floors in his room, what more could I ask! Like many others, I had trouble getting it to start spraying but having read the reviews before purchase, I knew this was a possibility and that there were solutions. It did take more like 50 pumps on the lever to get it spraying but once I did it sprayed great. I much prefer this to the Swiffer pads which don't stay really damp long enough, in my opinion, to really get the job done for the whole room. I also like that the cleaning area of the pad is larger. My favorite aspect is that I bought an extra bottle so I can keep one solution for hardwood and one for tile ready to use. I also purchased an extra pad. Since I don't wash reds as often I may purchase additional pads to keep on hand. I will be trying it in my tiled areas shortly. I expect that I will be equally happy with the results there.
I realy loved this when I got it,I like the large cleaning pad, I replaced my swiffer wet jet with this in the hopes that it would be more cost effective and it was BUT it needs rethinking, swiffer was push button and sprays (battery powered) but this is pull trigger and it always sticks so the job takes twice as long just waiting, and then after a few months rusty liquid started dripping out and then the handle snapped off at the plastic base so all in all not very cost effective in the long run and reading the warranty info unless you have the original receipt the warranty means nothing so back to wet mopping or even my swiffer wetjet that is still in fantastic working condition after a LONG time
Just as I was about to declare this mop the most perfect I have ever used, I noticed brown water spots on the floor caused by 2 screws holding the bottom part becoming rusty.
Why oh why can't anyone make a decent mop??!! I have tried about every one on the market, saw this one on TV and thought it would be brilliant. Actually looked forward to mopping. Unpacked it, filled up the bottle and tried to get to work. Spray does not work AT ALL! Went to website to see if others had this problem. Resounding yes. Tried some suggestions and now it just leaks EVERYWHERE! No mopping today I guess, taking back to store. Also note, I'm not one who normally writes reviews, but had to with this one. Stay away!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 14, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Love using this product. Makes clean-up easy, the re-usable pad is wide, easily washed and dried and being able to use my own cleaning solution allows for versatility in cleaning different surfaces(w/out locked in repeat purchases). I use my reveal mop daily, nevertheless I was disappointed that after only 1 month the front top handle assembly broke off at the joint. I am very very very disappointed.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 7, 2012
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product and for further assistance.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 7, 2012
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product and for further assistance.