Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
Sprayer doesn't work
on May 28, 2012
Posted by: Renee50
from Wisconsin
Used this mop for less than a year and the sprayer doesn't always want to work.
My sister just bought this mop and I told her to return it before she starts using it.
Very unhappy. Now I'm searching for another mop.
My sister just bought this mop and I told her to return it before she starts using it.
Very unhappy. Now I'm searching for another mop.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, June 8, 2012
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Waste of money
on May 26, 2012
Posted by: Simone
from Brooklyn, NY
Gender:Female
Age Range:25-34
Brought as a replacement to swifter to cut out buying seperate solution. Worked for 2 months before it became hard to get sprayer to work. Realized the bottle attachment mechanism is poor quality. Brought a new bottle. Worked for few weeks, now having same problem - hard getting the spray pump to work and spray solution on floor. Bottle attachment is not allowing airflow through into bottles for manual suction to work, and makes this mop a waste. At the cost of buying new bottle every few weeks, should have stuck to the swifter.If you clean often (weekly, biweekly, or everyday) don't buy. Now I have to look for a new product that allows me to use my own solution.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
great concept, poor design
on May 23, 2012
Posted by: pdxmop
Gender:Male
Age Range:25-34
Love the wide mop head but it repeatedly separates from the handle during use. Over time the pump action handle began to stick and the bottle became increasingly leaky. Unfortunately the product has been replaced. Rubbermaid, I would advise replacing removable mop head with a fixed durable hinge, less leaky bottle, and a better pump mechanism.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Nix the bottle
on May 19, 2012
Posted by: NoGimmicksNoni
from Kansas
Gender:Female
I had a mop like this without a bottle holder--just the handle and head--for 10 yrs and LOVED it (bought it at a state fair booth), but it didn't get to my new house with me. Sure wish you'd make a mop like this WITHOUT THE BOTTLE. I can't get under all of the LOW FURNITURE in my house like I used to because the bottle holder sticks out from the handle. How about making one with a full metal handle that won't separate at the bottle holder (as someone mentioned it did on her)? And maybe make a removable bottle attachment sold separately for those who would like a sprayer bottle attached. It sure would have been appealing to me to have had the choice of a spray bottle attachment or not. Thank you kindly.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
frustrating
on May 19, 2012
Posted by: pcbtan
When I first purchased this product I was very happy. I had eliminated the consant purchase of throw away pads, was helping the environment and saving money. I even reccommended it to others when I saw them at the store deliberating as to what product to purchase. However,over time it has become frustrating. The mop head seperates from the handle several times during the mopping process. This is aggravating because you get your momentum going and "snap", seperation. Grrrr. I no longer reccommend and am looking into other mopping options.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Leaky, Leaky, Leaky
on May 19, 2012
Posted by: bikerbug
from Nebraska
Gender:Female
Age Range:35-44
I purchased the Rubbermaid Reveal thinking it would be great for my wood laminate floors. The product does a nice job of cleaning my floor but it leaks like crazy. Each time I move it back and forth it leaves drops and/or puddles on the floor. I returned the first one to the store in hopes that I had a "lemon". However, when I got home, I found the 2nd one leaked worse than the first. Each trip to town for me is 20 miles so I'm not real wild about returning it again. Wish I had kept the first one. Now all I have is a very expensive microfiber towel that I can use on my hands and knees because it is absolutely pointless to use it with the mop. Very, very disappointed!!!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 21, 2012
If you feel your Rubbermaid Reveal Mop is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for further assistance.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Broken
on May 16, 2012
Posted by: koeb
I have had my spray mop for 3 months and I use it weekly. I am very disappointed because it broke today where the plastic met the handle stem. I noticed that the water must have leaked a bit because there was a rusty residue on it. Not happy that I have to go spend more money on another mop when I just bought new cleaning pads for this one.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 21, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Reveal mop
on May 16, 2012
Posted by: Jess17
Gender:Female
I have only used it twice so far, be I love the fact that I can use whatever cleaner I want. It got my floor's clean and I could get into tight places with it. and it dried fast. I am going to have to get some more pads to use on the bottom of it though, as one is never enough. I like the idea that I can wash it and use it again. I did not want to buy one that I had to keep buying cleaning items to use on the bottom of the mop, what a waste of money. So far I really love my reveal mop.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com