In theory, this would be a great product. I bought it because of the Rubbermaid name and attempted to use it. After 30 minutes, it still would not spray. I am normally a huge fan of Rubbermaid products and own countless items. This is one product that is definitely NOT worthy of the Rubbermaid name. Returned it for the O'cedar model.
I love this mop, however, the blue gasket is loosing it's shape causing a good seal from forming. I don't know where to purchase another seal. I have looked at replacement bottles in the stores however, the blue foam gasket does not come with it! I hate to but a whole new mop because of the faulty gasket. anyone have any ideas where ot get one?????
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service , July 16, 2012
Thank you for taking the time to contact Rubbermaid regarding your Reveal Mop.
The blue foam insert is part of the packaging for the product and is not designed to be used on the mop, which is why it is not sold separately or with the mop bottles. Please remove the blue foam insert and dispose of it. The Reveal Bottle will then fit securely into the mop.
If you need further assistance regarding your item, please feel free to contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
I just bought this product yesterday and it does not spray. The concept was outstanding but what good is it if it does not spray, not even a trickle. Why would you sell a product that does not even work. I have knee problems and it is hard to get down on knees to scrub floor and was so looking forward to using your product. I have tried all of the examples to make the mop spray and nothing.
This is my second Reveal mop in the past 14 months. I love them the first 6 months until they break. both of them snap at the handle part where it connects into the mop head. The part that the handle fits into has plastic parts, which just do not seem to hold up. I mop my floor from 2-3 times a day. I am now in need of another mop and I am very leary about purchasing this same brand. Other than that and up until the point that they break, I would reccommend this mop to anyone. The pads come clean in the washer, it is easy to use, and it does and excellent job.
Very disappointed with this mop, I used it a total of 5 times and the handle broke off. It was a total waste of my money, which is hard to come by these days. Not happy.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , July 9, 2012
If you feel your Rubbermaid Reveal Mop is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.
I loved the mop, but after using it a few times the handle pops out of the base. The plastic knobs that secure it to the base are worn down after only using it for a month!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , July 9, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.