Just received mop last week and only used it twice so can't comment on durability really. Was a cinch to use and so much easier than cleaning on hands and knees with arthritis. Looked around on internet and this was the best deal. Most sites don't give you 2 bottles and 3 pads. Love the fact the pads can be washed and reused. That's a money saver! Item was shipped in good condition and in timely manner. After reading reviews of mop breaking in two I've decided to be careful with it and clean stubborn stains, etc. by hand. Hopefully it will last many years.
I loved my Rubbermaid Reveal but after 45 days it completely snapped in half while I was mopping. I'm not a strong girl at all so I know it wasn't my strength that did it.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , August 27, 2012
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
I was hesitant to spend this much money on a mop, but after I used it the first time I was very pleased with my purchase. Now I am not so happy, after only 4 uses the seal in the bottle is broken and solution leaks all over the place. I don't want to have to buy replacement bottles after only 4 uses. Not sure if I will continue to use this product or not. Very disappointed with this product. Not worth the money, especially if you have to replace the bottle after every 4 uses.
Was very disappointed after only a few months my Reveal started leaking and not spraying properly. I would clean out the bottle after each use and have tried cleaning out the base compartment where the bottle connects, but alas it will not stop leaking or spray properly. I had used another product for years with no problem, but I really liked the idea and look of the Reveal. It is unfortunate.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , August 20, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
I love, love, love this mop because the pad is washable and you can use your own cleaning liquid. However I hate it because the hinge at the top for spraying keeps breaking. This is the second mop I've bought thinking the first was probably a defect but it happened again with the second mop. Very disappointed. Other than that its a great product! Rubbermaid I would like a refund or fix this problem and replace it please, thank you!
I love the concept of the Reveal Mop. The pad is thick and covers a large area quickly. BUT...the spray bottle clogged, and I can't get it cleared, so I can't use the spray function. ALSO, the most frustrating flaw is that when you apply any pressure while you're drawing the mop back toward you, the handle detaches from the mop pad. When this happens, the handle bangs into the floor (luckily it hasn't scratched, yet), and you have to reach over the wet area to retrieve the mop pad and reattach it. All this results in an already-annoying job taking much longer than it should.
LOVED this mop, at first. I have had it for about 6 months and the bracket that connects the base to the handle, keeps snapping apart. It happens about 4 or 5 times, each time I use this mop. VERY DISAPPOINTED in the quality.
I purchased this product to replace a similar mop that I had used for 8 years. My prior mop had no spray, but good floor pads. Excited to use the rubbermaid and the spray feature. The mop head broke at the swivel, the rubber washer mishapes, and the bottle colapses with use and is unfillable a after just a few uses.