Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
5
So easy, so right on!
on September 22, 2012
Posted by: DJen
from Scituate MA
Gender:Female
Just bought this. Love using my own solution, love the SIZE of the washable pad. Makes keeping my wood and vinyl floors so clean! I take the pad off of the unit and rinse it clean before moving onto a different type floor too... I've read some reviews that the handle broke or it didn't spray after several months or a year of working. I add up the cost of the swifter pads I use to buy and compare it to the value of buying this once maybe twice a year! Big deal! I am happy with the results and it is so fast with it's large pad!! Keeps me doing other things besides floors! Perhaps Rubbermaid will address some of the concerns and that would be the ultimate.. I'll keep using a product like this...
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service , September 24, 2012
Rubbermaid has taken into consideration all of our consumer questions and feedback. We appreciate the feedback and use the information to make product improvements. We have implemented changes to the design of the Reveal Spray Mop to optimize our product. We continue to monitor any mop that may not be performing properly by tracking the date code on the mop; however, the particular date is no indication as to whether or not the product will perform properly. At any time you purchase a Rubbermaid product and are unsatisfied, please contact Customer Service at 888-895-2110.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Great mop
on September 12, 2012
Posted by: grami
Just bought the mop and have used it only twice, but love it. I really like the fact that I can use my own cleaning product in it. That was the whole purpose of buying it. So far, love it.....
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Quality
on September 10, 2012
Posted by: eileen65
from Patchogue, New York 11772
Gender:Female
I loved this mop when I first bought it but after using it for two months the handle broke. It was a good idea being able to use your own solution and not having to buy pads but they need to make the handle stronger. I was really disappointed considering the price that I paid for it and now I have to go out and buy another mop.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Poor quality, otherwise GREAT product
on September 9, 2012
Posted by: Anonymous
Gender:Female
Age Range:25-34
I loved this floor mop and recommended to family, friends and co-workers. What I especially liked about it was that it did not require batteries and used reusable/washable pads. However, I've had it for less than a year and much to my disappointment, today the handle/pole mechanism just broke off from the piece containing the spray bottle and mop pads! There was NO prior injury or damage to the mop to have caused it to do this, and it happened while I was carrying it to my kitchen...
It is no longer usable. I do not know if I will buy a new one, as much as I loved it, I don't want to waste my money and risk another one falling apart on me. Very disappointed with the quality of an otherwise GREAT product.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Servcie , September 17, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
poor make
on September 9, 2012
Posted by: wishigotaswifter
just recently bought this product after a handful of times using it, the sprayer stopped working. whats the sense of buying a product with a sprayer if it doesn't work..
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , September 17, 2012
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Fill the bottle with hot water and place the bottle back onto the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger to remove any clog that may be present blocking the sprayer.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Fill the bottle with hot water and place the bottle back onto the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger to remove any clog that may be present blocking the sprayer.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Hopes dashed!
on September 3, 2012
Posted by: supposeisaid7
from Tampa, FL
Gender:Female
Age Range:35-44
I was so pleased to purchase this product, loving the option of using your own cleaning fluids and having pads that were reusable. My first mopping was lovely. Two weeks later when I went to mop again, the sprayer feature is completely inoperable. I have tried cleaning all of the component parts, checking every possible issue to no avail. Now I have to remove the lid from the cleaning fluids bottle and pour it in the floor to use the mop. Very, very disappointed. Thought perhaps my issue was a fluke, but after reading the many reviews here, I see it's likely not. Boo!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , September 11, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Product failed after one month of normal use.
on September 2, 2012
Posted by: MadMopper
Used this mop weekly for a month. Liked it ease of use and functionality. A month after purchasing, the spray mechanism failed, and would no longer spray. A dripping leak formed from the spray mechanism when depressing the trigger. The trigger pressure was sloppy, as if something broke down line. Verified leak did not come from bottle or seal. Checked and verified there was no blockage at the spray valve. Break and leak is internal. Have an inquiry in with customer service about the failure and likely defect of the unit. I expected better from a unit from Rubbermaid in this price range.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
LOVE THIS MOP!!!
on August 26, 2012
Posted by: JulieD
I searched for weeks to find this mop, it was always out of stock. I finally got one and I love it! I am able to use my own solution and I don't need to use as much. I have only had it for a week. I hope that it holds up better than others have said. So far, its perfect!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com