Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
Good Idea, Poor Construction
on October 15, 2012
Posted by: Mrsk710
I have owned by Reveal Mop for about 3 months. Unfortunately, about 2 weeks ago I started having the same problem with my handle as other on here. When squeezing the handle, I do not receive a full spray, plus it sticks, so it takes forever to be able to spray again. I loved this mop up until now, but now I feel like I wasted my money. I love Rubbermaid, and I am disappointed in the quality of this product.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , October 23, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
good idea bad mechanics
on October 13, 2012
Posted by: PatN
from Monmouth County NJ
Gender:Female
Returning! Should have known..out of the wrapper with no instructions? So figuring out what packaging material was NOT needed for operation was a trip to the computer? The long unwieldy pole is difficult to maneuver and won't fit under most all furniture. The spray is uncontrolled and wets walls and cabinets well above floor level. There is way too much liquid left behind on the floors, leaving you know choice but to wipe dry. I am still on hands and knees, I don't need this item to complicate that. There is nothing "Better" about this, sorry.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Reveal Mop
on October 12, 2012
Posted by: John263
from Hunter, NY
Gender:Male
Age Range:45 and up
I have used the Reveal Mop for seven months. It worked great until the handle snapped between the trigger assembly and the pole. I called Customer Service and they were fantastic. I ordered another one immediately. I did not have any issues with this product until it broke. The mop saved me time and money by being able to use my own cleaner and reusing the microfiber pads. I would like to see the microfiber pads made a little thicker to be able to handle more cleaner before becoming saturated. The mop works great and would recommend it to everyone.
John
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Great idea gone bad
on October 5, 2012
Posted by: Madlady
I loved the Reveal mop the first few times. Then it jammed up and won't spray. It also leaks. Wasted my money.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , October 10, 2012
We do apologize that you are having trouble with your Reveal Mop.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
so disappointed
on October 3, 2012
Posted by: mitch88
We love the concept and design, but we're on our 3rd mop in 6 months due to very, poor quality. The sprayer jammed on our first mop, we purchased another one and in the first use it leaked all over the floor. We're now returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Solution leaks on floor continually
on October 1, 2012
Posted by: Kristy03
from Arkansas
Gender:Female
Age Range:35-44
I haven't had this mop for more than one month and it has already malfunctioned. The bottle that holds the solution continually leaks. This product is a big waste of money. The concept was great the product...not so much.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , October 11, 2012
Thank you for taking the time to contact us regarding your Reveal Mop.
Please make sure that you do not see a blue foam ring that is between the bottle and the mop itself. This is packaging and should be discarded. If it is present the mop bottle will not fully seat into the mop and the liquid may leak out of the bottle.
Secondly, make sure that the clear vent cap is present under the lid. To check this, remove the red cap and look underneath of it for the clear vent cover.
If your mop continues to leak, please contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Please make sure that you do not see a blue foam ring that is between the bottle and the mop itself. This is packaging and should be discarded. If it is present the mop bottle will not fully seat into the mop and the liquid may leak out of the bottle.
Secondly, make sure that the clear vent cap is present under the lid. To check this, remove the red cap and look underneath of it for the clear vent cover.
If your mop continues to leak, please contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
OMG! Fantastic!
on September 25, 2012
Posted by: Trish07
from Houston, TX
Gender:Female
Age Range:35-44
Ok, I RARELY write reviews.. This product is fantastic. I have been a long time user of the swiffer. Now I'm unemployed and trying to pinch pennies. So, I decided to purchase the "reveal" instead of more pads for the swiffer. I wish I had done so years ago! While using this, it revealed dirt under the fridge and cabinets that had been missed (no telling for how long).. The large mop head made my cleaning time less and cleaned better that even my traditional mop. I will be telling EVERYONE how wonderful this product is.. Off to post on facebook~ Happy cleaning.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
I loved this for the first few times
on September 22, 2012
Posted by: Danic
from Los Angeles, Ca
Gender:Female
I loved this product for the first about 6 times I used it, then the little plastic pieces that hold the mop part on broke. I still used it for 3 more times, only I couldn't lift it up or the mop fell off. Then the whole pole just snapped off. Needless to say it is in the trash. I do not think I will replace it with the same item as I cannot afford to buy one every month or so. I think it would be a wonderful product if it was constructed with stronger parts. I loved the idea of using different solutions in the bottles.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com