Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
Disappointed
on January 20, 2013
Posted by: teshaluv
from Houston, TX
Gender:Female
Age Range:35-44
I purchased this mop about three months ago and, at first I was very pleased with it. I would use the mop about three time a week, so it was not used excessively, then it began to make reeking noises. Then one day while in use the handle broke off. I must say disspite the fact the the mop did not last I love the idea.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , January 22, 2013
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Not happy
on December 31, 2012
Posted by: mommyof6
Gender:Female
Age Range:35-44
I had this mop for about a year. You can not use hot water in the bottle. The sprayer will not work. After about a year where the bottle goes in broke. I had to throw it away.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , January 7, 2013
Thank you for taking the time to contact Rubbermaid regarding your Reveal Mop.
The Reveal Bottle can withstand hot water up to 120 degrees Fahrenheit. We do not recommend that the water exceed this temperature.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
The Reveal Bottle can withstand hot water up to 120 degrees Fahrenheit. We do not recommend that the water exceed this temperature.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Poor Quality
on December 29, 2012
Posted by: Matosh
Gender:Male
Age Range:25-34
The product at first was very easy to use and my wife and I loved it. After 2 months however the clips that hold the cleaning head broke off and it is now unusable.
The product was used in a medium kitchen about 2-3 times per week.
I would not recommend this product to anyone.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , January 4, 2013
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Helpful tool!
on December 23, 2012
Posted by: MommaBeach
from Indiana
Gender:Female
Age Range:45 and up
This product has saved me a lot of pain....literally. I no longer have to shrub so hard to clean my new laminate flooring. Nor do I end up with a streaked mess. I use the floor cleaning solution recommended by the flooring manufacturer and the before and after is unbelievable using the Reveal Spray Mop. Thanks Rubbermaid and my husband for bringing this home!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Reveal mop
on December 19, 2012
Posted by: mainemom1
from Chelsea, ME
Gender:Female
I clean houses and have used numerous mops to apply hard wood cleaner. This is the best mop out there!!!! I love it!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Reveal Spray Mop - some good, some not so good
on December 14, 2012
Posted by: LarryinFL
I really like this mop. Does a bang up job on vinyl plank and bamboo hardwood flooring. The reusable microfiber cloth really picks up the dirt and crud.
The mop would be much more convenient if the pump would cycle more than one time - squeeze the trigger once and the spray mechanism does not reset. I've tried flushing it with clear water with no improvement. I use a solution of vinegar and water so I don't think I'm clogging the pump mechanism.
Despite the inconvenience I continue to enjoy using this mop on a task I dislike.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Great Concept - design flaw & poor durability
on December 4, 2012
Posted by: HouTxMom
from Houston, TX
Gender:Female
Age Range:35-44
The Rubbermaid Reveal Mop is a great concept, however the durability of it is just awful. (Can I give this a zero mark for durability?) I have owned two (2) Reveal Mops and each one has broken in exactly the same area (I've also noticed this with other reviews here.) The first Reveal Mop worked great (some trigger issues that I overcame) for about six (6) months then one day while mopping the head broke off where it attaches to the pole. Since I mop my floor several times a week I quickly ran out and purchased another. Today, almost six months later the exact same thing occurred - mop head broke off. I am not rough on this mop, nor do I use it excessively. I just believe the area where head attaches to the pole is made cheaply (plastic!) After a certain number of uses, the area breaks. Considering the cost of this mop and the accessories that go with it, this is not a cheap mop. I do believe that for the price I paid for this mop it should certainly last MUCH longer than 6 months. I will add, my housekeeper (who uses her own Reveal Mop) has gone through three (two broke at the mop head and the last the sprayer stopped spraying) and on her fourth one. So it certainly is not me. It is the product itself. One would think that with all the complaints (I currently see over 600 reviews) that if this is such a prevalent design flaw Rubbermaid would take immediate action to rectify this problem and come up with a more durable solution (ie...metal, or something other than plastic.) Until then I will not purchase another Reveal mop, nor will I recommend it to others.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
I was hopeful, but...
on December 3, 2012
Posted by: m2b2foster
from Loveland, CO
Gender:Female
Age Range:35-44
When I saw this, I could not wait to use it. I loved it immediately. However, after a few months it would no longer spray. So now I have to carry a spray bottle around with the mop. I love how light the mop is, and the re-usable pad as well as being able to add my own cleaner. Now, I don't know wheter to throw it out or keep it, because carring a spray bottle around isn't all that easy.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com