Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
Broke after 2 months
on September 14, 2013
Posted by: Squeaky52
from Atlanta, GA
Gender:Female
I purchased this spray mop and the dispenser mechanism locked up within 2 months, now I'm off to the store to buy a new spray mop....garbage!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 16, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Poor Durability
on September 14, 2013
Posted by: Andrew1234
from Oxford, PA
Age Range:35-44
Gender:Male
This is the second Reveal Spray Mop that we have had in one year. The first one the handle broke off and my wife went and got another one because she has faith the the brand. Now it leaks, I replaced the o-ring, then the sprayer stopped working. I do not know if the new and improved corrected these issues.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 16, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Not user friendly!
on September 15, 2013
Posted by: Teresa58
from Kingsport, TN
Gender:Female
I have hardwood floors throughout my home and thought this would be a great products for cleaning. I am very dissatisfied with trying to use it underneath my furniture! The cleaning head constantly turns/flips around. I would not recommend nor buy this product.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Needs Improvement
on September 16, 2013
Posted by: jpsmith66
from Christchurch, Canterbury, New Zealand
Age Range:45 and up
Gender:Female
I love this mop…its so easy and convenient to use but I was disappointed when the handle broke off from the body…..this particular joint needs to be strengthened! I will buy another because this mop really works for me but if the same thing happens again I'll have to find something else.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 23, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Broke after a month and a half
on September 17, 2013
Posted by: klk13
from Gallatin, TN
Age Range:25-34
Gender:Female
I bought this about a month and a half ago and it broke. The handle snapped off right where it meets the cleaning insert. I was so excited to purchase this product and am very disappointed. Waste of money!!!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 23, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
LOVED the design, but it broke...AGAIN.
on September 18, 2013
Posted by: Mama22angels
from Horseheads, NY
Age Range:35-44
Gender:Female
I have purchased 2 of these mops. I loved the ergonomic design and the cushion grip. After the handle snapped on the first, I replaced it. It was only a couple months old. When the handle snapped on the second, after a couple weeks, I returned it to the store. They replaced it. It lasted another couple months and broke again. These were all the "old" design, but if the new design hasn't improved the durability, I will not be buying another.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 23, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mops.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
LOVE the mop EXCEPT the sprayer breaks easily
on September 22, 2013
Posted by: cante1
from Denison, TX
Gender:Female
I bought my 1st mop about 18months ago and loved it, the handle is long and as I am tall I don't have the backache with it. I have recommended this to several of my friends. BUT I have had to replace the mop twice already because the spray trigger stops working and yet again my 3rd mop has stopped working. Really frustrating because I really love this mop but can't continue to purchase one every 6 months. Very SAD!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Discontinued?
on September 24, 2013
Posted by: Ldarlene63
from Groom, TX
Bought this mop on 9-20-13. Its a piece of junk & I get on the web site to discover its discontinued? What a waste!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 30, 2013
Rubbermaid has taken into consideration all of our consumer questions and feedback regarding the Reveal Mop. We appreciate the feedback and use the information to make product improvements. We have implemented changes to the design of the Reveal Spray Mop to optimize our product. At any time you purchase a Rubbermaid product and are unsatisfied, please contact Customer Service at 888-895-2110.
Written by a customer while visiting rubbermaid.com