Read reviews but decided not to try some of the remedies before calling customer service. After calling CS she said that blue foamy thing around bottle should be thrown away and any plastic around bottle should be thrown but the black rubber around red cap should STAY. Also suggested was to run the red part under hot water. That seemed to do the trick and it did spray after that. YEAAAAAAA I suggested that these things be "instructions" for people to read since so many of us have had the same problems.
I purchased this mop because I liked the idea of being able to fill it with whichever cleaning solution I wanted. I thought it would be perfect for a light cleaning of paw prints in between the regular cleaning schedule.
The trigger broke during the first use! The trigger lost all tension. The trigger will eventually regain the necessary tension, but only after a long period of time. What was supposed to be a quick, light cleaning will take at least triple the time. Sorry, but I don't have time for that. I even purchased a spare cleaning pad so I would be able to use the mop while the one pad was in the wash. What a waste of money.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , February 19, 2013
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
I am so happy with my purchase of the Reveal Spray Mop kit that I just had to let you know! The microfiber mop pad works great, and I am amazed at how well it works on spots on my ceramic tile in my kitchen! With just one sweep, usually the spot is gone! This product has made cleaning my floors so much easier for me. The good value, quality construction, ease of use, and option for additional mop pads and spray bottles makes this product one I would highly recommend. Thank you!
This is the best spray mop ever. I had another one that did not work well at all. Then I started using the one that you had to by the pads and liquid cleaner to use in it. I saw a commercial for the Reveal so I decided to try it. It works so much better. It moves across the floor better and it drys a lot faster than the previous ones I used. The best reason for owning this mop is that I'm saving money by not having to buy replacement pads and cleaner. I have to do laundry anyhow so I just throw the pad in and it's ready for the next time. Thank you so much for this product.
A few months ago I purchased the Rubbermaid Reveal Spray Mop to replace my swiffer mop. I've had my swiffer for a few years and got really tired of having to buy the replacement cleaning solution bottles and pads. After using my new Rubbermaid mop the first time I realized how much dirt the Swiffer didn't clean and just pushed around and how much better my own cleaning solution cleaned than the swiffer bottles. My white linoleum kitchen floor is now clean and shiny again (not dull) and the mopping was effortless. This was by far the best thing I've bought recently. Thanks Rubbermaid ♥ ♥ ♥ my new reveal spray mop!!! It already has paid for itself since I bought it, not having to pay for the refills and will continue to save me money in the future!
I love this mop! When it first came out only a few local places carried it, and I had to hunt all over to get one locally (now you can find this mop almost anywhere). It was worth it! I own 2 mops and use one for hardwood floors and one for kitchen/tile floors. I just keep the solution in the bottles on the mops, and use them when I clean. It's easy to remove the microfiber mop head and wash it in the washing machine. I can clean more effectively in less time, and use my own solutions to keep my house clean and green!
I purchased this mop shortly after they came out. It has performed great for me. I like the washable pads and the spray bottle that doesn't need batteries. I bought an extra pad so that one is always available and also a mop head to pick up dog fur. Highly recommend!!