Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
A Good Idea Not Perfected
on March 14, 2013
Posted by: LadybugMuffin
from Cambridge, MA
Gender:Female
Age Range:45 and up
I stay away from all the disposable wipes types of products for a myriad of reasons but the main one is ecological. I can't see a rationale for a redundant item that creates perpetual waste but the way I was cleaning my floors was loathsome. So when the Reveal Spray Mop came out I was thrilled. I used it with great success for about 2 months. The trigger mechanism wore out quickly making spraying difficult. The solution bottle never wanted to fully seat and fell out at odd angles. The first time it fell it cracked so I had to store it separately from the handle. I was disappointed with the mop head because it didn't take much for it to become full. I was cleaning off the pad every few minutes. The pad came out fine from the washer/dryer and the velcro held it in place. I was so ready to love this product and it's a really good idea but in practice all it really does is move the dirt around.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 20, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Not impressed
on March 8, 2013
Posted by: magic
Gender:Female
Age Range:25-34
Rubbermaid had a great idea when they came up with this product but it needs a little tweaking. I am on my 2nd one right now in less than a month and both times I am having the same problem . The trigger keeps getting stuck and won't spray the cleaning solution. Hope this can be resolved easily cause it's a great money saving product idea.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 13, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Will never buy again.
on March 6, 2013
Posted by: Kristi
from North Dakota
Gender:Female
Age Range:25-34
I loved my product when I first bought! I even bought another one for my place of work. Then sadly, I broke mine at home. I thought I was just too rough with it or my roommate were bad with it. Then I broke the second I bought 3 months after I bought it. I will not try for a 3rd one. I'm very sad my favorite cleaning tool has failed me again...I'm pretty disappointed with the cheap parts.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Went through 3 Rubbermaid Reveal Mops in 9 months
on March 5, 2013
Posted by: Tracy11
from Winnipeg Canada
Gender:Female
Age Range:25-34
SHAME ON ME for continueing to purchase 2 more after the first one dies on me. I like the ability to use your own cleaning solution and this is the reason I purchased the first one which lasted 4 months before the spray nozzle stopped working. I then purchased the 2nd one which was a bit different than the first, they had made some changes to the maneuverability of the head. This one lasted 2 months, I already had all the extra mop attatchements so went ahead and purchased the third and it has since died as well (spray nozzle) I WILL NOT BE BUYING A FOURTH!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, March 13, 2013
Thank you for contacting us. We are sorry to hear of your experiences with your Reveal Mops.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Reval Microfiber Spray Mop
on March 1, 2013
Posted by: EDisappointed
from Matteson IL
Gender:Female
I just purchase the Reveal Mop today from my local Home Depot Store. I had always wanted to try the mop because I like the concept of using my our cleaner liquid and the reusable pad. Unfortunately the spray portion of the mop does not perform as I expected. I constantly have to remove and reinsert the bottle for the liquid to spray.
This is very disappointing, not sure if I can return the mop because it has been used.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 5, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Love it, but I hope that I just got a dud!
on March 1, 2013
Posted by: Galwaygirl815
Gender:Female
Age Range:25-34
I love being able to wash the pads and make my own eco-friendly solution to wash my floors, but I am really disappointed because the trigger has stopped working after only 2 months of use. I hope that it was just a dud and I can get it replaced! Otherwise, I loved this product while it was working.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Rubbermaid Spray mop
on February 25, 2013
Posted by: LaQuinta
from Sherwood, AR
Gender:Female
Age Range:25-34
I first tried this product 10 months ago. I was so intrigued with the concept of this new mop and how it saved you money and time, that I had to have it. Before I seen and purchased this mop I was using the Swiffer line of products and I was getting so frustrated with buying the pads and I was looking for a better solution. After using the mop for about a month, I was still in awe of how well it worked and how much easier it made the task of cleaning floors. This product not only intrigued me but also my teenage children, because they were mopping the floor a lot more now, because of the ease of use. But sadly to say after the second month of using the product I had a big problem, the mop head broke. This problem lead to me questioning the quality and durability of this product. Well to see if this was a fluke or a true flaw I went and purchased another Rubbermaid Spray Mop. Just like the first mop I purchased, it works great for a couple of months then it breaks. This time it was three and a half months before it happened but was the same problem. The mop breaks in the narrow area between the mop head and the container that holds the cleaning solution. This is a great concept but it needs to twerked a little for durability.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
DON'T BUY
on February 25, 2013
Posted by: tmb27
from Nederland,TX
Gender:Female
Age Range:45 and up
I bought this Rubbermaid Reveal mop a few months ago. I loved it....now it will not spray. It works great for a few months then will stop spraying the cleaner solution. Don't waste your money buying this.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 5, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com