Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
Broken
on May 5, 2013
Posted by: Andrea1234
It worked great when I first bought it but about 2 months into using it, the little rubber stopper inside the container broke. So now it leaks fluid all over the place and soaks my floors. And the Reveal is too expensive for the cheap rubber stopper to break. I won't be buying another one.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, May 13, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Unfortunately VERY disappointed
on May 4, 2013
Posted by: maryanne62
Gender:Female
Age Range:45 and up
I normally don't review products online, but had to with this one. I first bought a Reveal mop two years ago or so and, like so many other reviewers, had a problem with the trigger after working for about a month (I don't clean a lot, so that's probably two sessions -lol). I decided to give the mop another try and bought the new and "improved" version and - once again - after less than a month, the trigger won't work! I'm not sure what's happening here, but I can't get my money back from Target because I threw out the packaging. I'll maybe try the Libman that someone else referred to in their review. Won't keep me away from Rubbermaid, just this product (and anything else that has a trigger)!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
New Model of Mop
on May 3, 2013
Posted by: Evelyn
from NY
Gender:Female
Age Range:45 and up
[This review was collected as part of a promotion.] I've been using the Reveal Mop since it came out. With 4 dogs and 3 (now 5) cats, keeping the floor clean with the rival brand was just too expensive. I have more than one- kitchen, bathroom and upstairs. I like being able to buy multiple cleaning heads, including a microfiber dust mop one. I have had problems with the sprayer on a couple and the trigger doesn't always work correctly. I've had one that just didn't work at all. So when they offered to let me try out one of the new ones, I readily agreed.
I noticed immediately that the new one did not have an adjustable hook to hang with. The one on the new one is static, which makes it difficult to hang it where I have it. (If you store the mop after using it so that the pad can dry, you can extend the use of it. Don't let it set on the floor while wet) The scrubber is good for small jobs but I tend to pull out my Rubbermaid Spray Scrubber for the tough spots. I don't feel that the handle on the Reveal can stand up to the scrubbing I need to give the tiles, and the scrubber isn't big enough for my needs all the time. I also have not found replacement scrubbers yet. Washing the heads is simple (no fabric softner and hang to dry) and keeping bottles of separate cleaning products is handy.
I have been using it for a while, and have noticed that I am having trigger issues occasionally. Not enough to deter me though.
The minor problems/issues that I have with the Reveal has not deterred me from buying one for our RV. All in all it's still a great product, although I suggest not pushing too hard on the handle.
For me, Rubbermaid is still one of the best products out there and I look forward to new products when they come out.
As a side note, I recently threw out the Rubbermaid Desk I had bought my daughter back when they first came out, 20 years or so ago. The legs fell apart, but I still have the top of it, that I use across tow saw horses when I'm replanting in my garden. Then I can just hose it off. There are not many companies out there that when I look around my home, can still find that I am using 20 or more years later.
I noticed immediately that the new one did not have an adjustable hook to hang with. The one on the new one is static, which makes it difficult to hang it where I have it. (If you store the mop after using it so that the pad can dry, you can extend the use of it. Don't let it set on the floor while wet) The scrubber is good for small jobs but I tend to pull out my Rubbermaid Spray Scrubber for the tough spots. I don't feel that the handle on the Reveal can stand up to the scrubbing I need to give the tiles, and the scrubber isn't big enough for my needs all the time. I also have not found replacement scrubbers yet. Washing the heads is simple (no fabric softner and hang to dry) and keeping bottles of separate cleaning products is handy.
I have been using it for a while, and have noticed that I am having trigger issues occasionally. Not enough to deter me though.
The minor problems/issues that I have with the Reveal has not deterred me from buying one for our RV. All in all it's still a great product, although I suggest not pushing too hard on the handle.
For me, Rubbermaid is still one of the best products out there and I look forward to new products when they come out.
As a side note, I recently threw out the Rubbermaid Desk I had bought my daughter back when they first came out, 20 years or so ago. The legs fell apart, but I still have the top of it, that I use across tow saw horses when I'm replanting in my garden. Then I can just hose it off. There are not many companies out there that when I look around my home, can still find that I am using 20 or more years later.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Disappointed
on April 29, 2013
Posted by: Jess22
from Armada, MI
Gender:Female
Age Range:25-34
Initially, I was so excited about this product, I mean a mop that you can put your own solution in and just rewash the pads. That is a wonderful idea. Then I purchased the mop and pretty much cleaning went down hill. I have had to replace the solution bottle 4 times in the short 5 months that I have owned the mop. The bottles seal breaks and then the solution leaks all over your floor while storing it. If you have wood floors like me, solution soaking into your wood floors is not a great thing. Randomly, the spout where the solution comes out when the handle is squeezed gets clogged and the handle is very hard to pull and little to no solution is expelled from the mop. I had very high hopes for this mop, have bought Rubbermaid products for quite sometime but am seriously questioning the quality of their products. I hope their customer service is better then their product.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , May 6, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Improved
on April 28, 2013
Posted by: Rlr519
[This review was collected as part of a promotion.] The new improved mop works great! Way better than the original. It seems a lot sturdier and it actually sprays every time! I like the scrubber pad as well, it makes cleaning the floors way easier. Works like a charm and am very happy they revamped it! I have had zero issues with it and I really enjoy being able to use my cleaners of choice. Very cost effective.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
great mop, but poorly made
on April 27, 2013
Posted by: Connie1954
I love the way the mop works, the best mop I have ever used. I have been your best sales rep, telling all my friends and family how wonderful this mop is. HOWEVEVER, I have had to buy three mops because the entire head snapped off of the first two. I love the mop so much I keep buying another one, but perhaps you should look at the quality of the plastic you are using. I know nothing is made of very good quality anymore, but I think you can do better. If this third mop snaps off in the same way, I will not buy another one.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Quality is lacking
on April 26, 2013
Posted by: Armywife11
I purchased this mop back in 2010 or 2011 (its 2013 now). It worked perfectly for a month or two then the spray mechanism started acting up. It took forever for it to release, and sometimes it would not spray anything out. It never completely stopped working but it took longer to mop with it refusing to work correctly. It never got worse from there but in 2013 I went to use it and the boom broke apart where it connects to the spray bottle part. I considered purchasing another one but my friend has had a Libman spray mop about as long and she's never had issues with it so I am going to try that out instead. I am really surprised by the trouble as I have plenty of Rubbermaid products in my house and have never had issues with it. Upon reading comments here and other sites I have found others have had the same issue as I, so clearly something is not made well on this product. Its just the spray mechanism/handle. Everything else works exactly like it should and its very affective at cleaning. Plus love that it's washable and I can fill it with any cleaner I feel like!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Squirting mechanism stopped working
on April 20, 2013
Posted by: Vanessa0983
from Fort Lauderdale, FL
Gender:Female
Age Range:25-34
I purchased this product at Walmart and used a homemade mixture of vinegar, water and essential oils (for good smell) to clean the floor, which I have been using for a while. I filled up the bottle and it worked for about 10 minutes, then the squirting mechanism stopped working. The handle went sort of limp and no liquid would spray out. I checked the bottle and the spray nozzle area and nothing was blocking it. I drove back to Walmart and explained what happened, they refunded me and I bought a second one. I used it in two different occasions with no problems but on the third time that I took it out to use, the SAME problem happened! The squirting mechanism was not working! Now I am using a spray bottle to spray the product on the floor. The pad is great, that's why I didn't toss it all in the trash. In less than 2 months, I had two of them break for no reason! I am a careful person and I have had cleaning tools for over 5 years or longer that are still working. This is very upsetting to me and a waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com