Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
Went through 3 Rubbermaid Reveal Mops in 9 months
on March 5, 2013
Posted by: Tracy11
from Winnipeg Canada
Gender:Female
Age Range:25-34
SHAME ON ME for continueing to purchase 2 more after the first one dies on me. I like the ability to use your own cleaning solution and this is the reason I purchased the first one which lasted 4 months before the spray nozzle stopped working. I then purchased the 2nd one which was a bit different than the first, they had made some changes to the maneuverability of the head. This one lasted 2 months, I already had all the extra mop attatchements so went ahead and purchased the third and it has since died as well (spray nozzle) I WILL NOT BE BUYING A FOURTH!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, March 13, 2013
Thank you for contacting us. We are sorry to hear of your experiences with your Reveal Mops.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Will never buy again.
on March 6, 2013
Posted by: Kristi
from North Dakota
Gender:Female
Age Range:25-34
I loved my product when I first bought! I even bought another one for my place of work. Then sadly, I broke mine at home. I thought I was just too rough with it or my roommate were bad with it. Then I broke the second I bought 3 months after I bought it. I will not try for a 3rd one. I'm very sad my favorite cleaning tool has failed me again...I'm pretty disappointed with the cheap parts.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Not impressed
on March 8, 2013
Posted by: magic
Gender:Female
Age Range:25-34
Rubbermaid had a great idea when they came up with this product but it needs a little tweaking. I am on my 2nd one right now in less than a month and both times I am having the same problem . The trigger keeps getting stuck and won't spray the cleaning solution. Hope this can be resolved easily cause it's a great money saving product idea.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 13, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
A Good Idea Not Perfected
on March 14, 2013
Posted by: LadybugMuffin
from Cambridge, MA
Gender:Female
Age Range:45 and up
I stay away from all the disposable wipes types of products for a myriad of reasons but the main one is ecological. I can't see a rationale for a redundant item that creates perpetual waste but the way I was cleaning my floors was loathsome. So when the Reveal Spray Mop came out I was thrilled. I used it with great success for about 2 months. The trigger mechanism wore out quickly making spraying difficult. The solution bottle never wanted to fully seat and fell out at odd angles. The first time it fell it cracked so I had to store it separately from the handle. I was disappointed with the mop head because it didn't take much for it to become full. I was cleaning off the pad every few minutes. The pad came out fine from the washer/dryer and the velcro held it in place. I was so ready to love this product and it's a really good idea but in practice all it really does is move the dirt around.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 20, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Reveal floor cleaner
on March 14, 2013
Posted by: dublin
Gender:Female
I purchased this product 11/2012. I mop once a wk. I appreciated the washable pads & even purchased an additonal box. However, the plastic head snapped off & when I tried returning the item to Walmart they said I would need to contact Rubbermaid. Assistance would be appreciated.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 20, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
JUNK
on March 20, 2013
Posted by: dracuula
THIS PRODUCT IS ABSOLUTE JUNK. We have bought 2 of these and with little down pressure to scrub a stain and BOOM the handle breaks off in your hand. SAVE YOUR MONEY. Also don't buy the kit cause after you buy your 3 mop you will have all the parts it offers. I it won't come to no suprise if I am not contacted about this at all, the reviews show everyone with same complaint has had no feedback. I WILL NEVER BUY ANOTHER RUBBERMAID PRODUCT AGAIN PERIOD!!!!!!!!!!!!!!!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 25, 2013
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your mop.
Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.
Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Significant Improvement!
on March 30, 2013
Posted by: CanineCohort
from AR
Gender:Female
I purchased and used the original model not long after it came out; however, I was constantly frustrated with the way that the bottle would close in on itself. The improved model has a much better quality bottle. It is a significant improvement!!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Reveal Mop - good intentions
on March 30, 2013
Posted by: Vegas
This morning my 3rd and last Reveal mop broke at the base. I purchased #2 and this last one because I had the bottles and mop bottoms. But no more. This one only lasted 6-7 weeks. I have wood floors and tile and a dog - mopping is continuous as many women know. I need a dependable product and although this one has good intentions...it isn't reliable.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com