Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
Rubbermaid microfiber mop
on May 29, 2013
Posted by: nancy322
from waterville, me
Gender:Female
Bought this mop 2 months ago and the mop broke. Loved it till it broke, now I'm looking for a new mop and it wont be yours. Also my sister and brother each bought one because I told them how great it was and theirs broke to. Would never recommend this product to anyone. Totally disappointed.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, June 3, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
2nd mop...
on May 26, 2013
Posted by: Deetrain
from Belleville, IL
Gender:Female
Age Range:25-34
The first mop I bought of this product was great until the plastic literally snapped while mopping...I may have had that mop for a year... Thought "maybe I was a little too hard on this thing"...went And bought the 2nd mop and now the handle will only pump once and then I have to wait for the pressure to build back up to spray again...I really like this product...it works great on my vinyl floors....I just want it to work right...by the way this 2nd mop is less than 6 months old...I don't want to buy another mop!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Didn't work..
on May 20, 2013
Posted by: dee15
from Clarks Summit, PA
Gender:Female
Age Range:45 and up
Great idea, love the pad, like that I can choose the solution I want to use. This won't spray at all. Returning to the store.. Bad design unless the one I purchased is broke. I think the spray should be designed better.. Put a few more cents in the design and you would have a winner.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Second Reveal Mop
on May 20, 2013
Posted by: MARIPB
from Toronto, ON
Gender:Female
Age Range:25-34
I can't believe the quality of this product.
I bought one 5 month ago, used it for just 3 month and broke, then I bought the second one, because I liked the system, and just broke while I was mopping kitchen's floor.
DON'T BUY THIS MOP
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Disappointing
on May 19, 2013
Posted by: ebz06
It never ceases to amaze me . . . Rubbermaid has had a knack for introducing innovative and usually quality products. But this Reveal Spray mop is a disappointment. It looks to be well made, but I'll never use it long enough to confirm the overall durability. The spray bottle mechanism just refuses to work properly. Used only once, the spray bottle lost its ability to spray after after using 1/4 of the liquid. Don't tell me it's the rubber washer--as I said--it's brand new! I can't be bothered with something that should make life easier, but instead takes 45 minutes to correctly re-prime so it can be used.
Now I'll be looking MUCH more carefully before I make a Rubbermaid purchase
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, May 29, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Garbage
on May 17, 2013
Posted by: Mamac3
Gender:Female
Age Range:45 and up
Reveal mop. Loved the idea. Liked using it until the mop head snapped right off where it meets the handle. Not very durable. Since I didn't keep my receipt, in the garbage it goes. On the upside, I have since bought the Vileda Pro Mist ( which so far I like). The leftover pads and dust mop from my Reveal will work just fine on it. Even tho the pro mist came with 2 pads now I have 4
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Liked my first one, hate this one
on May 16, 2013
Posted by: CrazyCorbitts
Gender:Female
Age Range:18-24
When I had my second baby, my mom bought me the first version of this to ease clean up for me after the baby. I loved that one! The only reason I bought the new one is because my other one broke. I had had it a while so I didn't worry about it and just bought a new one. This new one hardly worked from the beginning. It doesn't let me spray which makes it next to impossible to mop my hardwood floors. I will definitely be looking for a refund or replacement.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, May 20, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Three Mops, One Year, $100 and nothing to show
on May 14, 2013
Posted by: mrsreed
from Ontario, Canada
Gender:Female
Age Range:25-34
I have purchased three of these mops over the last year. Each one has broken on me. I really love the idea behind it - using my own cleaner - reusing the cleaning heads. However the mop keeps breaking with minimal use, right at the base. The trigger also sticks at times. The last one broke while in the closet - not even using it. Just picked it up, and it literally fell apart. Well $100 later (three mops), I am mop-less and very disappointed in this product. I expected so much more from a Rubbermaid product. I wish I had kept my receipt this time around, you'd think I would have learned the first two times. So unfortunately I can only give this mop one star, if I could give it a zero due to my issues with it - I would. Buyer beware - it is expensive in comparison to other options, and it will break on you. I don't think I will be buying Rubbermaid products going forward because of this experience.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, May 20, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mops.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your products.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your products.
Written by a customer while visiting rubbermaid.com