Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
Great concept
on June 25, 2013
Posted by: grandma56
from Addison NY
Gender:Female
This is such a great concept, but the workmanship is terrible. I bought my second one because the first one rusted out and even though I had to strap the bottle in to keep it working, it was worth it, because when it works it is awesome. The second one worked about 3 times and then wouldn't squirt no more and leaked all over the place. What a dissappointment!!!! I had already thrown away my receipt from Home Depot, so I can't take it back. I work 50 hours a week, have 4 Labs, 2 cats, horses, cows and need some help keeping things clean, unfortunately this is not the one to buy.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Great idea...design defect
on June 24, 2013
Posted by: Carla33
from Halifax, NS
Gender:Female
Age Range:25-34
I was so excited to purchase and use this product. It gives you the ability to use any cleaner you may want to use. Only problem being that for some reason the trigger in the handle seems to stop working which appears to be due to some air/vacuum issue with the bottle. I'm constantly having to stop and take the bottle off to relieve the air/vacuum that has been created. I purchased a second one for my mother and it seems she is also having the same issue. Too bad I waited specifically to purchase this mop thinking Rubbermaid would put out a superior product.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, July 1, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
DO NOT BUY THIS MOP!
on June 13, 2013
Posted by: DOLLY2013
BOUGHT THIS MOP AT TARGET TODAY AND THE HANDEL BROKE OFF. FIRST TIME USING IT. IT SAID ON THE PACKAGE NEW AND IMPROVED. SAVE YOUR MONEY.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , June 17, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Great idea, poor quality
on June 12, 2013
Posted by: maziebird
I used to use the swiffer cleaners but made a move to go green and found the Reveal. After my older model broke (handle broke off), I bought one of the new designs. 3 months in and it no longer sprays due to issues with the trigger. I love this concept and the idea of making my own cleaners but am frustrated with replacing my mop every 3 months.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Great idea, bad design
on June 9, 2013
Posted by: MoplessAmy
from Athens, GA
Gender:Female
Age Range:35-44
I bought this mop at Sams and it has been so much easier to use than previous mops. I enjoyed it for about 3 months and it broke where the handle meets the base. I really liked this mop and had every intention of buying another but after reading multiple reviews with the same problem, I hate to waste money on this product again so I'm mopless for now... :(
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Was great until it broke!
on June 8, 2013
Posted by: sadmo
Gender:Female
Age Range:45 and up
I actually loved this product and recommended it to a lot of people. I bought extra bottles so I could have different products for different floors(hardwood/vinyl). But as I was using it this morning to clean my floor, it broke! The pole broke at the level where you insert the bottle. I feel like I didn't get my money's worth, so sad...back to regular mopping I guess.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
AWESOME product!!
on June 6, 2013
Posted by: KellyBoBelly
from Owensboro, KY
Gender:Female
Age Range:35-44
I wish I would have found the Rubbermaid Revel sooner! I have lower back pain and this helps me be able to mop my floor with ease! No lugging a bucket around, no special cleaning products to buy! I just use whatever solution I wish and clean my floors so easily! Love it so much, I bought it as gifts for other friends!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Breaks
on May 31, 2013
Posted by: bama
I loved the idea of using my own cleaner as opposed to buying other name brand expensive refills and washing the cloth reuseable pads. The first one I purchased began okay and I liked it. After several uses, the bottle became stuck and sprayed out everywhere when it did spray. It broke when I attempted to get it out of the holder even after rinsing between uses. I purchased a second one and the same thing happened. I will not purchase another and go back to my old string mop and my steamer with reuseable pads. Sorry, Rubbermaid has always been a good name, but this product does not do you justice.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com