The Reveal Spray Mop was at our new home/work place when we moved into the apartment that came with our Management position with Personal Mini Storage Apopka, FL on Semoran Blvd. We liked the mop but the handle broke within a year. We have no idea how long they had it before we arrived, but we wanted a new one. We couldn't find it at our local stores so we ordered it online. Two weeks after it arrived we saw it at Lowe's (where we had looked for it) for less than half the price we paid to have it shipped to us. Every time I use it I get angry. Unfortunately, I like your products, but will never order online again & only will buy at discount stores locally.
I purchase this piece of junk about 2 months ago now the spray leaks and will not spray. I purchased this because of the ability to refill with my favorite cleaner, well that works but it is not spraying BEWARE they promote this as being a good alterative to the competitor but it just does not work.
I loved this product until it was about three months old and the trigger mechanism broke. I never had a problem with Rubbermaid products prior to this and did not save my receipt. Foolish me as I can no longer get a refund!
I have used a Swiffer for several years. Second Swiffer was not as good as first. So I decided to try Reveal mop...I can use my own cleaning solution and wash the mop cover and reuse. Seems very durable. What more could a girl ask for. I love it!!
I used the one that has been discontinued and purchased the new style with the small scrubber pad. Need a new scrubber pad, put can't find one. Why wouldn't it be included with the replacement cleaning pad?
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, August 26, 2013
For replacement scrubby pads, please contact Rubbermaid Consumer Service by calling 1-888-895-2110 Monday through Friday, 8:30 am to 5:00 pm.
Bought this and within a couple months the trigger does not always work and even when it sprays it does not shoot enough to really feel like the floor is getting clean. The reusable pads are great but at this point thats it. You would be better off using a spray bottle in a separate hand. I also don't have my receipt so I am out of luck like other reviewers.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, August 26, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.