I bought the first reveal mop and it lasted one year before the handle broke. I bought a new and improved reveal mop and the sprayer does not work. I am frustrated this is already useless and I do not have the receipt to return. The potential of this idea is good but the product produced and sold by Rubbermaid is poor.
The handle broke off the base while using it. Very disappointing, I had just bought a replacement pad for it too. Not sure I'll buy a new one.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 9, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
I am on my third one, the first two were the old design and the third the "new and improved". On all three the sprayer stopped working. Not happy. So many things I loved about this, but I have wasted enough money. Going back to the Libman spray mop which I had for several years before it broke.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 9, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
My mop did not last long, started leaking so I had to take the bottle off. Without spraying the liquid, it's just an ordinary mop which I could have bought for a lot less. Silly me threw the receipt away......What a deception!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 9, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
I bought this and can't get it to spray. I was very disappointed, because I have a lot of Rubbermaid and I thought this would be great for cleaning my floor :-(
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 9, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop. 2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
I have purchased this mop four times and the handle has broken every time. The sprayer quits working. The sprayer clogs. The mop pad falls off. Poor engineering! I have video and pictures of how sad it really is. I'm sorry - I don't like writing negative reviews - however, this is not a good product.
The concept of this mop is perfect! Just what I need. But the bottle leaks all over the place when in the mop and the trigger will no longer spray. I'm so disappointed!
I've had it for about 3 months. If I have to buy a new Reveal every 3 months, it will not be any more cost effective than buying Swiffer pads and solution.