Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
Very Disappointing!
on September 24, 2013
Posted by: sandram
from BC, Canada
Age Range:25-34
Gender:Female
I have had this spray mop for less than a year, used regularly, but not excessively. It no longer sprays, and began to stop spraying for about 2 months. Regret buying it!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 30, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact Rubbermaid Canada at 866-595-0525.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact Rubbermaid Canada at 866-595-0525.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Discontinued?
on September 24, 2013
Posted by: Ldarlene63
from Groom, TX
Bought this mop on 9-20-13. Its a piece of junk & I get on the web site to discover its discontinued? What a waste!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 30, 2013
Rubbermaid has taken into consideration all of our consumer questions and feedback regarding the Reveal Mop. We appreciate the feedback and use the information to make product improvements. We have implemented changes to the design of the Reveal Spray Mop to optimize our product. At any time you purchase a Rubbermaid product and are unsatisfied, please contact Customer Service at 888-895-2110.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Sprayer Fail
on September 22, 2013
Posted by: TracyA
from Kansas City, MO
Age Range:35-44
Gender:Female
Why doesn't this come with instructions? Why can't I make the spray come out? Even if it does eventually, from these other reviews, I'm sad to see that the trigger will fail soon and/or the handle will break. Using a separate spray bottle meanwhile. I don't think it's great strategy to keep posing "Sorry you're disappointed, call Rubbermaid customer service . . ."
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
LOVE the mop EXCEPT the sprayer breaks easily
on September 22, 2013
Posted by: cante1
from Denison, TX
Gender:Female
I bought my 1st mop about 18months ago and loved it, the handle is long and as I am tall I don't have the backache with it. I have recommended this to several of my friends. BUT I have had to replace the mop twice already because the spray trigger stops working and yet again my 3rd mop has stopped working. Really frustrating because I really love this mop but can't continue to purchase one every 6 months. Very SAD!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Rubbermaid Revel -not durable
on September 21, 2013
Posted by: awknj
from Greenwood IN
Gender:Female
I bought this a little while ago and had not used it for very long. Now the sprayer does not work and I do not know how to fix. While it worked, I liked it. Now it is hanging on the wall. I expected better from Rubbermaid.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 23, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
LOVED the design, but it broke...AGAIN.
on September 18, 2013
Posted by: Mama22angels
from Horseheads, NY
Age Range:35-44
Gender:Female
I have purchased 2 of these mops. I loved the ergonomic design and the cushion grip. After the handle snapped on the first, I replaced it. It was only a couple months old. When the handle snapped on the second, after a couple weeks, I returned it to the store. They replaced it. It lasted another couple months and broke again. These were all the "old" design, but if the new design hasn't improved the durability, I will not be buying another.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 23, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mops.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Mop sprayer trigger broke in less than a month
on September 17, 2013
Posted by: Notgood
from Madison, WI
I used this mop 3-4 times but in less than a month the trigger started to stick and will not pop back ,I really like the mop but am very disappointed in the short use I GOT from it for the money.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 23, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Broke after a month and a half
on September 17, 2013
Posted by: klk13
from Gallatin, TN
Age Range:25-34
Gender:Female
I bought this about a month and a half ago and it broke. The handle snapped off right where it meets the cleaning insert. I was so excited to purchase this product and am very disappointed. Waste of money!!!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 23, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com