I absolutely love the mop, except the sprayer stopped working after about 2 months, and the handle finally broke, so it does seem to be a very weak point. It should have lasted at least a year. Other than that, I love the concept, but probably will try another brand next time.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, October 22, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
I love this mop it is the easiest, sturdiest mop I have ever used. The pads wash up nicely and having a few extras is very affordable. And the fact that you can mix your own solution make itall the better. I won't change back to any other mop!
I really liked my mop. I had it less then a month and the sprayer stopped spraying. so now i spray the my cleaning stuff on the floor and then wipe it up.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, October 14, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop. 2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Sadly in less than a month of use my sprayer broke... I can believe it didn't last but a month. I really love the mop but with such terrible sprayer it is no use.... It will help if I can obtain a refund or a new mop. Either way I will be fine. This is not working for me right now....
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, October 7, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
I just bought this mop and used it once. It was great the first time a used it. The second attempt to use it one spray can out then the sprayer stopped working. Do not get this mop. It is defective.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, October 7, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop. 2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
I bought this to save money on refills and be able to use my favorite cleaner. Had it two weeks, used it three times and the sprayer doesn't work. Now I have a spray bottle in one hand and the mop in the other. I should have kept my stiffer which I gave my neighbor. Mother warm water and priming it didn't help either, nor did customer service. I would prefer my money back
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, October 7, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.