I love this mop but am on my third one now. Frustrated because the handle has broken off on both of them down where the bottle attaches and my second one the trigger kept sticking. Will try this third one and see what happens
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 4, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mops.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
I bought this less than a year ago I love it because I have two small dogs and it makes clean up easy ,but it broke I'm really disappointed so I not think I will buy another one I will try to find something similar . It should last longer than a year .
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 4, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Bought the new style after my old one's handle broke and its terrible. After using it 1 month the trigger handle sticks and won't release. Have to hit it on the floor to get it to release then spray again.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, October 30, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
I bought the reveal mop a few months ago it is the older version, it works great except it leaks out around where it fits into the handle, even if I am not pulling the trigger. The bottle isn't cracked.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, October 30, 2013
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
We are now on our third mop! I thought my husband was just being hard on the mop as the handle had fallen off the first time and I loved the mop. Off I went to get my second mop, to which the handle would squirt the solution out once then you would have to wait a couple minutes before you could spray again. Annoying but eventually worked itself out. Then again while my son was using it the handle broke off again. My husband being the silly man he is went and bought another one (the new one). Now the handle is only letting you spray once every couple minutes again. Grr
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, October 30, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact Rubbermaid Canada at 866-595-0525 for any problems you are experiencing with your product.
I saw this at someone's house and loved it, so I bought one. Mine is an updated model I guess, cause their bottle and mine do not fit each others mops. Their sprayer stopped working and the plastic pin holding in the handle broke. My bottle leaks now after a few uses. My spray trigger is starting to stick. I would like to get a replacement bottle, but am having trouble getting one
This product has been a total disappointment. The rubber seal in the cover dried up and fell apart now it leaks all over the house and won't spray. For what we paid for it I can only tell you never again. I will also discourage anyone I know from buying them. Junk.. pure junk..