Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
5
I love this mop!
on February 2, 2012
Posted by: SouthernGirl
from Kentucky
Age Range:35-44
Gender:Female
This is the best mop! It is so easy to use. The bottle is marked to show how much water & how much cleaner you need to add. It doesn't use much cleaner at all. It is much cheaper to use than the old mop & bucket. I now mop my kitchen floor every other day because it is so easy to use. I also bought another bottle & pad to use on my hardwood floors. I have each marked so I know which one to choose from when I need it. The pads wash easily and go on the head easy too. This is a must have! Thanks Rubbermaid for making a mop that is easy & cheap to use.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
reveal spray mop
on February 5, 2012
Posted by: thinkpinkfink
Gender:Female
I love your mop but it only last about 2 months without the mop head breaking off.
I brought the first one back to the store and they gave me a new one the second one is still with me. They both broke at different places one on the top of the pole and the other on the bottom. I think you need to use metal in it or it will never stay together. I would love to buy one that stay together.
I brought the first one back to the store and they gave me a new one the second one is still with me. They both broke at different places one on the top of the pole and the other on the bottom. I think you need to use metal in it or it will never stay together. I would love to buy one that stay together.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , February 13, 2012
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.
Please have the model number of your product available. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Second Chance
on February 6, 2012
Posted by: EagleJo
This mop works great. Large cleaning surface does a quick job. But my mop also broke at the base during normal use. I see others have had this problem. I ordered a second mop on line. Like it enough to give it a second chance.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Amazing Cleaning Tool
on February 7, 2012
Posted by: maxsmomma
from Peterborough, ON
Age Range:25-34
Gender:Female
I absolutley love my rubbermaid reveal it is my favourite cleaning tool ever. It cleans great and you can use the cleaners you like instead of swiffer where you have to use there preference. It's so easy to use my son age 3 my two neices ages 11 and 9 and my nephew age 6 can use it and also love using it when my neices and nephew come in its one of the first things they ask for...Aunty can we use your mop???
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Reveal Spray Mop
on February 8, 2012
Posted by: lilmasaqueen
from Arnaudville, LA
Age Range:45 and up
Gender:Female
I just love my Reveal and I tell everyone about it. When people come to visit, I even demonstrate it to show how easy it is and how well it cleans up my floors. I sweep first and then pass my Reveal, to everyones surprise they see that it does exceptionally better then just sweeping. It is the very best way to keep floors clean and know that your children or grandchildren can crawl or walk on your floors and not have any worries about getting dirty. The Reveal is the one product that you will save money, use your solution that you prefer to mop with and even wash the cloth and have an extra one to replace the one you have to wash. Buying the Reveal is the best investment I have ever did in my life. After having two back surgries, it is hard for me to mop with a regular mop, but with the Reveal, I am able to do my own mopping and not having to call on someone else to do it for me.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Terrible..falls apart
on February 14, 2012
Posted by: waterbabyjf
from Toms River, NJ
Gender:Female
Age Range:35-44
This mop was great when I first started using it. After about a month, while I was mopping, the whole end piece came off! I actually taped it back together with duct tape! That held up for a while, then the stick came disengaged and won't click back into place. I duct taped that also. I got so fed up, I went back to my regular mop. I can't find my receipt to return it, so it was a waste. Terrible design..I'm very disappointed.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , February 20, 2012
Thank you for contacting us, we are sorry to hear of your experience with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your Reveal Mop for further assistance.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your Reveal Mop for further assistance.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
So frustrating.
on February 19, 2012
Posted by: ChicagoDave
from Chicago, IL
Gender:Male
Age Range:25-34
This is a fantastic product, when it doesn't break. I just broke my second Reveal today while doing a regular clean job on my hardwood floors. The first unit lasted about 2-3 months then in the middle of cleaning my floors it snapped at the neck just above the bottle holder. Today, I was in the middle of the same type of activity and it snapped below the bottle holder, I've had this unit for maybe 3 months. This is so frustrating, the product is leaps and bounds better than any swiffer product but the durability should be embarrassing to Rubbermaid. I'm about ready to give up on the Reveal and give another company a try.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, February 27, 2012
We are sorry to hear of your experience with the Reveal Mops. We ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Please have the product available when calling. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.
Please have the product available when calling. Every Rubbermaid product has the Rubbermaid logo and a serial number printed on the label and imprinted into the plastic of the item. This imprinted number may be found on every part and usually on the underside or bottom of the item. Typically, the model number for cleaning products is located only on the label or packaging.
This information assists us in identifying the item and provides us with the ability to immediately respond to your inquiry.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Rubber Maid Reveal
on March 4, 2012
Posted by: impressed
Problem with sprayer not working. Sprayer is a pump up system - pump trigger several times to get u going. If U like more liguid spraying from nozzel, it can be easly opened with a needle or toothpick directly into spray nozzel. Handle a little short for taller folks.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service , March 12, 2012
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 5-10 times to pump the solution through.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com