Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
2
handle keeps breaking
on November 23, 2013
Posted by: bcpnatl
from Atlanta, GA
Age Range:45 and up
Gender:Male
I just broke the second one in as many months - both times I was bearing down on a spot in the floor, with mild to moderate pressure, and the handle snapped into.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
This thing is amazing!
on November 21, 2013
Posted by: Angie79
from Honolulu, HI, United States
Age Range:25-34
Gender:Female
I had the Swiffer Wet Jet...which stopped working after just a few uses...was way to flimsy...and took forever to clean with. I was at the store to get another one and the Reveal (silly name) was thankfully right next to it. I love that it has twice the cleaning surface, is WAY sturdier and swivels WAY more easily. I LOVE the wash and reuse pad, and the refillable bottle. I use vinegar-based homemade cleaners, so it is perfect for me. To think I was going to give the Wet Jet another try. So glad I found this mop...this is a stellar product! I've already recommended it to others!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
my 5th one! not so impressed with the new and impr
on November 20, 2013
Posted by: terechia1
from glendale az
Age Range:35-44
Gender:Female
I purchased the old style and fell in love with the product. Purchased 3 more for other family members. After wear and tear, I purchased another one and broke after 2 uses..returned and same thing happened. Went back and purchased another one and broke again (the spray unit would not continously spray). I think store got tired of me replacing them. Finally purchased the new and improved..far from being improved. I have same problem with this one. Its sprays and I have to wait 3 to 4 minutes for it to spray again..very disapointed.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 25, 2013
The Reveal Mop trigger should only require an easy pulling motion to spray, similar to a spray bottle. If the trigger appears to be sticking or doesn't allow you to spray more than once, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Please note that we have found that the trigger can be delayed if the mop is clogged or if a heavy, waxy cleaner is being used. To flush the mop, fill the bottle with hot water, insert back into the mop, and pull the trigger several times to unclog.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Reveal Spray mop
on November 19, 2013
Posted by: jwilson
from Jasper, AL, United States
Gender:Female
I bought this mop with two extra pads. It has just stopped spraying. I bought my Mom and sister the same mop, because I loved mine. So, I have bought three mops and mine won't work. I love the ease and convenience but it stopped working. I think rubbermaid needs to replace my mop.
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 25, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
TERRIBLE PRODUCT
on November 18, 2013
Posted by: elizabird
from Colorado Springs, CO, United States
Age Range:45 and up
Gender:Female
I used my spray mop 6 or 7 times and it just stopped spraying. I came onto this website to find a way to get help and no where can I find a way to give any feedback.
I am very unhappy cause I loved the mop the times I did work.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 25, 2013
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. Fill the bottle with hot water and "prime" the mop by pulling the trigger 5-10 times to pump the solution through to clear any clog that may be present.
If you feel your Rubbermaid item is defective and failed shortly after purchase, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
dissapointment!
on November 17, 2013
Posted by: Kellro38
Age Range:35-44
Gender:Female
I am on my second mop, after the first one broke at the base. Also, the button to push for liquid got stuck and wouldnt spray. I am on my second but, not surprised it's discontinued. I hope the features will be improved upon. Loved the idea!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Great mop, but....
on November 16, 2013
Posted by: Elli54
from NJ
I've had this mop for less than a year and I really like it. I have the problem where the bottle is collapsed, and I cannot get it to re-expand. This means I can't get the proper amount of water in it. Any suggestions for how to get it re-expand? Was this solved in the "new and improved" version? Otherwise, it does a great job.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
getting tired of replacing
on November 13, 2013
Posted by: chrispk
from New Jersey
Age Range:45 and up
Gender:Female
i have gone through 3 of these mops in 2 years. i keep replacing because 1, i love the convenience, 2, like using my own safe cleaner, & 3 i have invested in extra bottles & many cloths so i can have bottles filled at the ready & always have extra cloths. but i think I'm done replacing. the trigger just decides to stop working. it doesn't start to act up it just stops. with it being a rubbermaid product, not having any electrical components & for the price i thought it would last longer then it does. i guess if you don't use often its a good product, but i use to everyday.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, November 18, 2013
Thank you for contacting us. We are sorry to hear of your experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com