Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
5
Awesome
on August 10, 2011
Posted by: afmomdonna
from Columbus, OH
Age Range:45 and up
Gender:Female
I love the way the pad picks up and also glad I got the extra one. I like being able to use my own cleaning products and being able to mix and match with each room. This is so much easier to use than other products...YEAH! Cleaning made for grandmoms who care!!!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Slow Death
on August 10, 2011
Posted by: rattar69
from Honolulu
Age Range:45 and up
Gender:Male
I was excited when I found and purchased my Reveal Spray Mop. It worked great in the beginning and I saw a bright future of easy care for of the tile floor of my apartment. Yet, slowly as the months passed the sprayer would act up, the stream started to get limited - intermittent at first - until just the other day I started to clean and it gave a couple short burst, then a full shot and then a few more short burst until it stopped all together. I'm very disappointed and feel that I've wasted good money on a product that cannot live up to the hype.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service, August 17, 2011
We do apologize that you are having trouble with your Reveal Mop. Some tricks for use:
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. While the bottle is upside down (filled with water), push in on the nozzle to check that the water is being released.
3. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 20-30 times to pump the solution through.
If you feel that your mop is defective, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
1. Run the tip of the bottle under warm water for up to a minute before inserting into the mop.
2. While the bottle is upside down (filled with water), push in on the nozzle to check that the water is being released.
3. Once the bottle has been clicked into the mop, you may need to "prime" the mop by pulling the trigger 20-30 times to pump the solution through.
If you feel that your mop is defective, we ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Liked it, however
on August 21, 2011
Posted by: flgirl75
from Florida
Age Range:35-44
Gender:Female
When I bought the Reveal Spray Mop, I loved it. No more throwaway pads & the refillable bottle are great. Only problem is I have gone through 2 mops in 3 months. They broke at the top of the head, right under the water bottle part. I was going to recommend the product to a friend and the same night, it broke on me. If the head can be more durable, I believe this product would be the one of the best things out there.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Disappointed
on August 21, 2011
Posted by: Germaphobe
from Brick,NJ
Age Range:45 and up
Gender:Female
I was very excited to purchase this revolutionary new mop. The concept was wonderful and it worked great for a short while. Then it began to fail in several areas.
First the spray nozzle clogged. I could deal with that by cleaning it with warm water. However, then it began to leak, a lot! I left it standing upright against the wall after cleaning the floor and returned after only a short while to discover the entire bottle empty and that it had seeped under a square of the laminate flooring and nearby molding and warped them. I checked to make sure the bottle was in correctly and everything was secure and it was, I then noticed that it was leaking from the seam underneath the spray nozzle where the red and gray parts meet.
Now the liquid just pours out of there.
Also, the handle often detaches from the mop head. This product could also use a scrubbing area for stuck on dirt as if any pressure is used on the handle it seperates from the mop head.
This is not the quality I have come to expect from Rubbermaid.
First the spray nozzle clogged. I could deal with that by cleaning it with warm water. However, then it began to leak, a lot! I left it standing upright against the wall after cleaning the floor and returned after only a short while to discover the entire bottle empty and that it had seeped under a square of the laminate flooring and nearby molding and warped them. I checked to make sure the bottle was in correctly and everything was secure and it was, I then noticed that it was leaking from the seam underneath the spray nozzle where the red and gray parts meet.
Now the liquid just pours out of there.
Also, the handle often detaches from the mop head. This product could also use a scrubbing area for stuck on dirt as if any pressure is used on the handle it seperates from the mop head.
This is not the quality I have come to expect from Rubbermaid.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Very Dissappointed!
on August 21, 2011
Posted by: socal2id
from Victor, Idaho
Gender:Female
I loved this mop but it didn't last long. After using it only half-a-dozen times the handle broke off from the aluminum rod. :( I sure didn't get my monies worth on this purchase!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Awesome!!
on September 4, 2011
Posted by: klenkty8
Used it with my armstrong floor cleaner and used a 2nd water bottle to rinse....trying to keep my kittie from licking paws full of chemicals. Like that I can wash the pad and get rid of nasty sponge mop!!! I actually look forward to mopping the floor!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
5
so far so good
on September 5, 2011
Posted by: suzyq
from FL
I just got this mop and bought the dry dusting pad with it. I must say that I love the dry duster. Have a very dusty house with dark laminate flooring - so dust always shows. This mop was a breeze to get rid of the dust, where has it been sinced I had the floor installed over 1 year ago?? I tryed the wet mop with my floor cleaner and it worked great too. I only hope I don't have the issue some of the other's have been writing about - with the head snapping off after a few months - would not like that if it happens, but keeping my fingers crossed and keeping my reciept. that's why I put average in the durablity and quality fields - dont' know
I would recommend this to a friend!
Response from rubbermaid.comBy Rubbermaid Consumer Service, September 13, 2011
Thank you for taking the time to share your comments with us on the Reveal Mop. We are very happy to hear that you are pleased with your purchase.
In such instances were the mop head may detach from the mop, the handle breaks away from the pole, a metal piece/hardware rusts, or other issues regarding the mop's performance, please contact us as soon as possible.
We can be reached by calling 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET. Note that the Reveal Mop does carry a one year warranty covering defects in material and workmanship.
In such instances were the mop head may detach from the mop, the handle breaks away from the pole, a metal piece/hardware rusts, or other issues regarding the mop's performance, please contact us as soon as possible.
We can be reached by calling 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET. Note that the Reveal Mop does carry a one year warranty covering defects in material and workmanship.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Disappointed!
on September 18, 2011
Posted by: Riker990
from Albuquerque, NM
Age Range:25-34
Gender:Female
I was so excited to use this because, like everyone else, I hate mopping! I think it's great that it's reusable and refillable. Unfortunately, I could never get it to work! The sprayer never sprayed out any solution. I primed the bottle a bunch of times, that seemed fine, and I tried pulling the trigger for five minutes straight and nothing ever came out.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com