Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
doesn't work
on March 1, 2014
Posted by: Neil1968
from Winnipeg, MB, Canada
Age Range:45 and up
Gender:Male
Bought this mop a few months ago , worked great up until a few weeks ago. When i press the trigger to spray the trigger won't retract back , thus not allowing me to continue to mop. With a good smack on the container with the bottle it retracts (sometimes) leading to great frustration , I have gone back to an old fashioned mop and it works great , in short I wouldn't recommend this product.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Reveal spray mop
on February 28, 2014
Posted by: Pheobe
from Calgary, AB, Canada
Age Range:35-44
Gender:Female
I have bought this product now, at least 3 times. It has broke in one way or another. In general they have lasted longer then some of other previous reviews and i have continued to repurchase, maybe that is the plan. But hate the expensive refills of other products more.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Reveal mop
on February 26, 2014
Posted by: deejay
from Manitoba, Canada
Age Range:35-44
Gender:Female
Love the concept of this product, when it works well. Washable pads, ability to use your own cleaning solution, being able to do spot cleaning easily and quickly. However I am on my third one, and it will probably be the last one, which is unfortunate. The Trigger mechanism on my first two mops gave out within 6 months of use, I bought another reveal mop because I had purchased extra pads and was quite invested in the product. I will probably try a different brand when this one bites the dust
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Reveal mob
on February 26, 2014
Posted by: Liz1520
from Westminster, MD, United States
Gender:Female
Ri received the mob as a Christmas gift, my friend said it was great. The one I have is terrible, the bottle will not stay on it will spray a few times then it stops I'am sorry that I asked for it . I will have to find some other way to clean Because this does not work at all
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, March 3, 2014
We are very sorry to hear of the problems you're experiencing with your Reveal Mop. If the bottle is not staying in place, we ask that you please check to see if there is a blue foam ring that separates the bottle from the mop. This blue foam ring is part of the packaging and should be removed prior to use; once this is removed, the bottle will snap into place and "lock" the bottle in the mop.
For further assistance, please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
For further assistance, please contact us at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
Trigger problem may be . . .
on February 26, 2014
Posted by: betty71
from Binghamton, NY, United States
because the bottle isn't inserted right. First time I used it, I noticed the curved part should wrap around the handle or the bottle won't push down into the cup good enough the trigger won't spray. Once I corrected that, it worked fine. I've only used it a few times so far and love the idea, but if the problems are corrected by Rubbermaid with a better built product so it doesn't break at the base of the handle, I would buy another one. One thing I don't care for is that it sprays upon furniture and my wood cabinets. That being said, I will report back later how it is working for me.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Keep your receipt
on February 23, 2014
Posted by: shay
from Alabama, United States
Age Range:45 and up
Gender:Female
Usually love Rubbermaid products. I had Swiffer wet jet mops but I hated buying solution and throw away pads all of the time. Also, I press so hard when mopping that the handle would break. This handle is much sturdier and love that I can use my own solution and wash the pads. The only bad part is that the pump quit working after about a month. There is a warranty, but who saves a receipt for a mop for a month? My suggestion is if you buy this product, keep your receipt.
Response from rubbermaid.comBy Rubbermaid Consumer Services, March 3, 2014
We are sorry to hear that your trigger is no longer working on your Reveal Mop. For assistance, please contact us at 888-895-2110, Monday through Friday 8:30 am to 5:00 pm ET.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Reveal Spray Mop
on February 23, 2014
Posted by: Sandy777
from Dartmouth, NS, Canada
Age Range:45 and up
Gender:Female
I've now owned two of these and both fell apart while in use. I love the fact that it spins on a dime and maneuvers great around and under furniture but the actual plastic it's made from does not stand up. It's advertised as being durable. I disagree.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
Reveal Mop... loved and then
on February 22, 2014
Posted by: RollTide
from Tampa, FL, United States
I used this mop and LOVED it for over a year. Mop is still in great condition , the removable pads are in great condition. The issue is over time the O Ring has worn out and without it working properly the suction on the bottle isn't working. I've looked for replacements washer/ORings and can't find the due to the unusual shape which matches the bottle.
Response from rubbermaid.comBy Rubbermaid Consumer Services, February 25, 2014
The O-rings located on the mop bottle are not available for replacement individually; however, the mop bottle can be replaced. The #1M18 Reveal Mop Bottle is available separately at WalMart, Target, The Home Depot, Meijer, and Menards.
Written by a customer while visiting rubbermaid.com