Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,674 Reviews)
Rating breakdown 1,674 reviews
5 Stars
508
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
520
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
1
Reveal Spray Mop
on March 13, 2014
Posted by: auntiedem33
from Wisconsin, United States
Wish I had checker here before buying... I, too have a mop that has a nonfunctioning trigger after just a few months. Thought I had found a solution for cleaning my floors from my wheelchair. No such luck. AFter seeing here this is a consistent problem with your product I am extremely disappointed in Rubbermaid. You've lost a customer - I will not be back!
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
Easy to use and my floors dry in half the time
on March 10, 2014
Posted by: mander
from Kissimmee, FL, United States
Age Range:25-34
Gender:Female
I bought this week ago and so happy I did. With three children and the mess they make, this makes clean up so easy. Also my floors drop in half of the times as a regular mop.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Posted by: Camesp
from Warwick, NY, United States
Age Range:45 and up
Gender:Female
Verified Purchase:Yes
I bought two and got them two weeks ago and one is already broken as the sprayer just stopped working no tension. ugh :(
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
sprayer does not work well--no replacement pads
on March 7, 2014
Posted by: WildMountainGirl
from Rural Northern California
Gender:Female
Like many others I have had poor results with the sprayer. It seems as if the mechanism looses efficiency during use. Perhaps the cable stretches. It seems like it could use a stronger cable to activate the sprayer. We had to get a spray bottle to apply the cleaner to the floor before mopping. I do like the re-useable, washable pads. (My husband would rather have disposable ones.)I got this for hardwood (composite) floors and tile floors. I was not able to find replacement pads online (out of stock).
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, March 11, 2014
We are very sorry to hear that the trigger of your Mop is sticking. For product assistance under the warranty, please contact us at 888-895-2110.
The #1M19 Cleaning Pads are currently sold through WalMart, Target, Home Depot, Meijer, and Menards.
The #1M19 Cleaning Pads are currently sold through WalMart, Target, Home Depot, Meijer, and Menards.
Written by a customer while visiting rubbermaid.com
Customer Rating
4
I have a fix for the trigger problem!
on March 7, 2014
Posted by: MommyMayfield
from Dallas, TX, United States
Age Range:25-34
Gender:Female
I'm on my second reveal mop. The first one the trigger started sticking after about 6 months. The second one started sticking after a month. Here's the thing. I love this mop. I love the extra bottle and pads. I love the convenience. I was very frustrated when the trigger was sticking again and although Rubbermaid needs to use a better spring and this easy fix is no excuse for that, here's the fix. You'll need a Phillips and flat head screwdriver & a can of WD40. On the compartment that holds the liquid cleaner bottle there are 2 screws and 1 screw on the connector piece to the mop head. Unscrew all three. The one by the mop head came out and the other two stayed in their holes. Then with a flathead screwdriver gently pull the seam along the side apart. You only need 1/2-1 inch of a gap. If you pull it open all the way you'll pop a few other pieces out of place and have to piece them all back together- so gently! Then spray some WD40 in along the exposed spring using the red straw that comes with the can. Close the gap, hold it together and try the trigger a few times. If the trigger is still sticking spray more WD40 in until it frees up. Then screw your screws back in and it's as good as new! It worked on both of mine!
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
2
Weak Trigger
on March 7, 2014
Posted by: LorriT
from Sycamore, IL, United States
Age Range:45 and up
Gender:Female
I bought my Reveal in December and 3 months later, the trigger to squirt the water
will work every now and then. I was excited but am now disappointed.
will work every now and then. I was excited but am now disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Newest model fails the same way
on March 7, 2014
Posted by: jonw9
from Austin, TX
Gender:Male
Newer model replaced the older defective one, which would not spring back after pulling the trigger. After one week the new one does the same thing. Useless.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
DISAPOINTED
on March 6, 2014
Posted by: OTTAWACUSTOMER
from Ottawa, IL, United States
Age Range:25-34
Gender:Female
OUR WORKPLACE BOUGHT ONE FOR US TO USE. THE HANDLE/SPRAY STOPPED WORKING. THEY BOUGHT THE SAME ONE AGAIN THINKING MAYBE IT WAS MISFORTUNE. WORKED FINE FOR MAYBE ANOTHER TWO WEEKS AND NOW THE SAME THING HAPPENED WITH OUR SECOND ONE. I MADE THE STUPID MISTAKE OF BUYING ONE FOR MY HOME BECAUSE I LIKED THE LOOK AND THE IDEA OF THE PRODUCT, BUT SADLY THIS ONE HAS ISSUES AS WELL WITH THE TOP PART OF HANDLE COMING LOOSE. IF THEY COME OUT WITH A NEW AND IMPROVED ONE THEN I WOULD GIVE IT A CHANCE.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com