I purchased this a month ago, saw negative reviews, but decided to give it a chance since it stated it was "New & Improved". Well, needless to say, I should have stuck to prior reviews of this product. Within 2 months the handle was broken, I am the only one using it, there are no children using it and I don't understand why Rubbermaid can't get this one right. If there are so many poor reviews, just discontinue this thing. I want a refund, it was purchased from Home Depot on Airline Highway in Baton Rouge, La.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, March 24, 2014
We are sorry to hear that the handle of your Mop has broken. For assistance, please contact us at 888-895-2110.
Please have the mop with you when calling so that our representatives can obtain the necessary information from the item.
I purchased this mop when it first appeared at our local grocery store and have been using it ever since. What a wonderful product!! The handle never breaks or cracks with use, as does the swifter mop. It is sturdy, designed to fit into corners, keeps the dust and dirt attached to the mop head, in case you missed dust when vaccuuming, and washes easily in the washer!! I am able to change the liquid to any solution I like without worrying about ruining the spray system. I bought one for each of my siblings and they fell in love with this mop also. Kudos to Rubbermaid !!!
I bought this a month ago and after the second time I used it the mop started to leak. now when I use it I use have a bottle of cleaner in one use and I do not have a not of floor space living in an apartment that is only 900 sq ft.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, March 24, 2014
We are sorry to hear that your Reveal Mop is leaking. For assistance, please contact us at 888-895-2110.
Please have the mop with you when calling so that our representatives can obtain the necessary information from the item.
I bought this the other day. Today was the first day I tried to use it. While the pad on the bottom is working great on our floors (laminate), the bottle isn't working. It squirts once or twice and is fine, but then the bottle starts leaking all over the floor. It is clicked in as far as it will go and everything. I was hoping to use this to replace my Swiffer, but it doesn't look like that will happen.
I was so excited for this product I thought it was going to solve all my problems with my hard woods however after using it twice the trigger broke and will not squirt any solution out! I had thought it would last at least a year but sadly died very early! So sad it was made so horrible makes me question other Rubbermaid products.
I bought this mop in December loved it well in January had to exchange it Cruz the spayer stopped working got a new one and now I'm having same problem it is very dissapointing Cruz I love it besides this problem