I love the concept of this mop. But I have had to purchase 3 of them and they have all been defective after several uses. For some reason, the rubber gasket keeps tearing or falling off. I then tried the Vileda mop and it did the same thing. It must be a design flaw - they are not built to last. I will not purchase again - I have already wasted almost 100$ on these types of mops.
I have never been so disappointed in a Rubbermaid product. Within in a couple of months after purchase, the spray mechanism stopped working properly. I am now spraying my floor with a hand-held bottle, and then mopping. The same thing happened to my son's mop. DON'T BUY THIS ONE!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, April 15, 2014
We are very sorry to hear that your Reveal Mop is no longer spraying. For product assistance, please contact us at 888-895-2110.
Please be sure to have the mop available when calling.
I purchased my reveal mop approximately 1 week ago. Since we have a dog we mop at least once a day. After just 7 days of use the spray feature, which is why I purchased it, no longer works. The spray handle is loose and seems to be disconnected from whatever it is that actually makes it spray.. I am on disability and can not afford to purchase a new mop weekly.
I bought this recently from Grocery Store. I have not seen such a low quality product. Overall build quality is very bad. Bottle cannot be fixed properly. Sprayer do not work. Why do companies make such products in 21st century!? Product says visit online for assembly instructions and more details, but website says we don't have it now!!!
I loved this mop for the first few times I used it. I have limited mobility with RA so the ease of not having to carry a mop bucket full of water from room to room or wring out a mop is perfect for ne, When I tried to use it tonight, however, all of a sudden it will not spray. I have taken it apart and tried everything I can think of, but it hasn't worked. It looks like others have had the same problem. I've had this mop about a year. Is there a refund or a solution to the problem. I am very disappointed after having been so excited to find this at first.
I bought this mop over a year ago and I thought it would be a great mop due to the brand. I love rubbermaid products, but this one was not a favorite. The bottle became suctioned together after the first use and I never could figure out how to get it to it's original shape. The spray trigger gets stuck and it becomes difficult to spray. Glad to see it has been discontinued but not sure if it's worth the money to buy a new one.
I bought one of these mops and used it for maybe 2 weeks and the spray function no longer works. So since I enjoyed the mop so much I thought maybe it was a faulty and just bought another one. Well I have only had this one for two weeks used twice and find out yet agsin the spray part doesnt work. I was at my sisters the other day and she has the same mop with the same product. Very disappointed in this product.
I bought my original Reveal spray mop about 5 years ago and I LOVED IT. I used it everyday on my all wood floor home and it kept my floors shiney and perfectly clean. I was heartbroke when my husband tried to help out with chores and broke it. I immediately went to Home Depot and bought another. When I saw it on the shelf I noticed it was a newer model and I could feel it was lighter.... but considering how much I loved my old one I bought it without much second thought. I brought home and used it one time and then the spray handle broke. I returned it to the store and got a refund. I don't think it was a one time malfunctioning product. A family member asked me prior to my resent experience what I used on my floors and I recommended the Reveal. They took my advice and there's did the same thing to them too. I am so disappointed. Why would you take a great product and make it poorer quality??? I am back to shopping for a quality microfiber spray mop system.