I just purchased this product and I am sad to say I am highly disappointed again ( I owned one before ). I trusted the brand name and chose this item against all the other brands that are out there. Here are my thoughts. The new and improved little scrubber is a great addition, however it doesn't make up for the faultiness of the rest of the product. The design of the handle is good it fits comfortably in the palm of the hand , however, the spray function is frustrating. The product does not allow you to spray as needed but rather one pump at a time, which may be more economically yet highly frustrating if you try to clean up a big mess fast and effectively. In my particular case, the spray function pretty much stopped working properly all together. I guess my mop is faulty all together and I certainly wasted my money a second time around. I do like the colors and design as well as the ability to mix my own cleaning solution and wash the mop in the washing machine. Still, I am upset to have wasted my money .
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, April 29, 2014
We are sorry to hear of the problem you're having with your Reveal Mop. You should be able to spray repeatedly and as needed with the Mop. For assistance with your Mop, please contact us at 888-895-2110.
The first one failed after about a year. Bought another one and it failed after three months! The pump failed both times. Stay away from this product. Great idea, lousy construction.
I bought a reveal mop in February of 2013. I absolutely loved it! It lasted a year!!!! Well worth the $$$. My daughter broke it last week so we went back to walmart and purchased the "new and improved" reveal mop!!! What a disappointment!!!!! The bottle leaked everywhere and the trigger for the spray would only let you spray once every 30 seconds!!!!! So we took it back to Walmart got another new one, brought it home and it did the exact same thing!!!!!! Guess I will be taking this one back and switching to some other brand!!!!! Have you ever heard of the saying..... "If it is not broke, don't fix it"???????
I'll leave the mop for a few minutes and then it will spray a couple of times then quit. Same if I don't use bottle and just pour water in receptacle. Some posters have referred to mommymayfield's solution a month ago - but she says to remove two screws on compartment holding bottle and one on connector to mop head. I can only find one screw - which is inset on bottle compartment. Different screws for Canadians maybe.
I've had my mop about 3 months and the sprayer stopped working after only a few uses. I used the mop anyways, and bought a spray bottle and had to use that separately. Today I read a review that olive oil can fix the sprayer, so I thought I'd give it a try. IT WORKED!! I am so excited. The other review said to unscrew the screw near where you put the bottle in so I did that, used a baby medicine dropper to squirt some olive oil in the part where it separates and it started working right away. Disappointed in the cheap way it was made, but I do love it a lot regardless. Much easier than other wet mops.
When I first saw this mop i love the idea of the refillable bottle and the washable pads. I has previously owned a Swiffer but didn't like having to buy the pads and bottles. The first few times I used this mop it worked great. However, after about 5 uses, the sprayer stopped working properly. Rather than get a new mop, I just use a spray bottle, however I would much rather not have to do that! I would not recommend this mop. If Rubbermaid figures out a way to solve the problem with the sprayer breaking I would love to have one that works!
Loved it at first. Only this mop can clean my white, shiny ceramic, but poor quality of the product leave some disappointment. I see other people had the same problem as I had. The mop broke where the handle, bottle, and mop meet. This happened twice!
I even recommend this mop to my friend- as a best ever- but her spray mechanism stopped working, so that's not good too.