It really depends on your preference. However due to what I call a design flaw, the ability to use your own cleaner is limited. You can't use bleach (no, not even diluted) as a cleaner. Turns out, it causes the materials to deteriorate and break down (in my case, causing the mop not to spray). I like the convenience and the ability to re-wash the microfiber pads, and the ability to use my own cleaner in the refillable solution bottles. It also has the scrubber pad on top. I also like the availability to purchase the extra bottles and pads, as well as the duster pad, at fairly low prices. It cleans well and is decently priced, I wish the materials were better quality. Customer service was great, and fixed my problem at no cost to me even though the damage was caused by user error. Therefore, I have to say I will continue to use this product, hopefully I can avoid any further damage by avoiding bleach.
I bought this mop a month ago and now the sprayer does not work and it continuously spurts out a single stream without stopping. I want my money back or a replacement.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, May 28, 2014
For assistance with the one-year warranty on your Reveal Mop, please contact us at 888-895-2110.
Please be sure to have the mop and receipt available when calling.
We bought this about a month ago. Did some minor research on it before buying and read that they made some changes on it. Everyone commented to get the "New Model/Version". The easy way to tell if you are looking at a new version is if it has the scrubber on it. We purchased from the Rubbermaid site and it was delivered in 2 days! I also order 2 extra pads/covers as they are washable and this would allow us to always have a clean one available. One of our dogs slobbers everywhere after drinking and this has been a much better solution than a regular mop. I would highly recommend this product.
I bought this mop really excited that I could use my own cleaners, and I don't need batteries to run it. It worked great for about 2 weeks and then it would not spray anymore. It was a waste of money and I will not be buying another or ever recommending this product. It was a waste of money!!!!
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, May 28, 2014
We are sorry to hear that your Reveal Mop will not spray. For assistance, please contact us at 888-895-2110.
I purchased this mop in late November. By the end of February the trigger spring had given out. I still use the mop, but must use a separate spray bottle to apply the cleaning solution.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Services, May 21, 2014
We are very sorry to hear that the trigger on your mop is no longer working. For assistance, please contact us at 888-895-2110.
Please be sure to have the mop available when calling.
Bought this mop and it worked great until like everyone else is saying it broke at the weak point where the bottle and the handle meet. Snapped right off. Really disappointing because it was great to be able to use any cleaner I wanted and have a washable cleaning pad. Fix the weak link Rubbermaid engineers and you will have a great product.