Customer reviews from rubbermaid.com
RubberMaid - Reveal Spray Mop Kit - Multicolor
Average customer rating
2.9
(1,670 Reviews)
Rating breakdown 1,670 reviews
5 Stars
505
4 Stars
185
3 Stars
175
2 Stars
286
1 Star
519
45%of customers recommend this product.
(
690 out of
1,532)
Customer Reviews for RubberMaid - Reveal Spray Mop Kit - Multicolor
Customer Rating
3
Beware!
on April 20, 2011
Posted by: nomoremops
Like the swivel/spray design, however head keeps disengaging from the handle while mopping. It's a pain to have to reattach every 2-3 swipes! Would not recommend. Make one where the head swivels & does not disengage....
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
5
I Love This Mop!
on March 29, 2012
Posted by: Katrinka
Gender:Female
I snickered when my husband brought home another 'gadget', but I love this one! Mine hasn't broken, thank goodness. I don't know what I'll do if it does.It works perfectly to leave my smooth tile floors streak-free.
I would recommend this to a friend!
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Frustrated
on April 27, 2012
Posted by: mutti
from Salt Lake City
Gender:Female
I am very frustrated with this product. I bought it some time ago but didn't get around to using it until now. First the a sprayer wouldn't work at all. I looked all over the packaging for some directions. There were none. Went on line and tried removing the little plastic nub as suggested. Now it sprays and leaks all over the place. I put the nub back on but it won't stop leaking all over. I'm extremely disappointed. I trusted Rubbermaid. I had even bought an extra pad. Now I'm going to have to go through a ton of receipts to hopefully find out where I bought it so I can return it.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
Waste of money
on May 26, 2012
Posted by: Simone
from Brooklyn, NY
Gender:Female
Age Range:25-34
Brought as a replacement to swifter to cut out buying seperate solution. Worked for 2 months before it became hard to get sprayer to work. Realized the bottle attachment mechanism is poor quality. Brought a new bottle. Worked for few weeks, now having same problem - hard getting the spray pump to work and spray solution on floor. Bottle attachment is not allowing airflow through into bottles for manual suction to work, and makes this mop a waste. At the cost of buying new bottle every few weeks, should have stuck to the swifter.If you clean often (weekly, biweekly, or everyday) don't buy. Now I have to look for a new product that allows me to use my own solution.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
3
No instructions!
on June 8, 2012
Posted by: Elle77
from Atlanta, GA
Gender:Female
Age Range:45 and up
You need to place instructions on the packaging for this mop. There are no instructions for actually getting started with the mop. It took me a half-hour before I could get the mop working. The packaging says to look online for detailed instructions and there aren't any there, either! I did not know what to do with the blue foam piece between the mop and the bottle - was it to be thrown away? I notice from other reviewers that I am not the only one who did not know how to get started. I could not get the sprayer to work at all. I looked online for other people's suggestions and some said to remove the tiny plastic "nub" from inside the cap on the spray bottle. I did so and the mop worked, but now it just leaks. I called Rubbermaid and am getting a new cap, thankfully, but all this trouble could have been avoided by including some simple instructions on the packaging for how to get started using this mop.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , June 11, 2012
Instructions for the Reveal Mop are posted on our website on the product information page for the product. To view the instructions, you can click on the blue link titled "Use and Care Instructions".
The blue foam insert is part of the packaging and should be thrown away prior to using the mop.
We apologize for any inconvenience you may have experienced with your mop and will be sure to pass your suggestion to our Marketing and Graphics Department.
The blue foam insert is part of the packaging and should be thrown away prior to using the mop.
We apologize for any inconvenience you may have experienced with your mop and will be sure to pass your suggestion to our Marketing and Graphics Department.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
rubbermaid reveal
on July 7, 2012
Posted by: beaver
from white lake, michigan 48386
Gender:Female
I just bought this product yesterday and it does not spray. The concept was outstanding but what good is it if it does not spray, not even a trickle. Why would you sell a product that does not even work. I have knee problems and it is hard to get down on knees to scrub floor and was so looking forward to using your product. I have tried all of the examples to make the mop spray and nothing.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
2
mop broke
on July 17, 2012
Posted by: Anonymous
I purchased this mop about a year ago. It worked great. I was happy to not have sheets to throw away or dirty mop heads. A few months ago the handle kept pulling off the mop head when I was mopping. Very frustrating!
Because the product keeps coming apart I can't recommend it.
Because the product keeps coming apart I can't recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting rubbermaid.com
Customer Rating
1
worthless in less then a month
on October 31, 2012
Posted by: loricpht
from Coventry, CT
Gender:Female
Age Range:35-44
Before purchasing I compared this to other brands of same type of mop and liked this one the best. Used it for 2 weeks and decided to order the refill mop cloth to have an extra on hand. The very day it was delivered to my door I had been mopping the floors and the handle snapped off right under the trigger at the red band. I tried to duct tape it and it didn't really work. So I now have a useless mop and an extra refill I just wasted money on. This mop is WAY overpriced for how poorly made it is.
No, I would not recommend this to a friend.
Response from rubbermaid.comBy Rubbermaid Consumer Service , November 5, 2012
Thank you for contacting us. We are sorry to hear of your unfortunate experience with your Reveal Mop.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
We do ask that you contact our Consumer Services Department toll free at 888-895-2110, 8:30 a.m. - 5:00 p.m. EST, M-F for any problems you are experiencing with your product.
Written by a customer while visiting rubbermaid.com