Customer reviews from blackanddeckerappliances.com
Black+Decker - 7-Quart Slow Cooker - Turquoise
Average customer rating
4.6
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
58
4 Stars
20
3 Stars
4
2 Stars
1
1 Star
1
95%of customers recommend this product.
(
77 out of
81)
Customer Reviews for Black+Decker - 7-Quart Slow Cooker - Turquoise
Customer Rating
5
Simmer & Reheat Easily!
on October 22, 2015
Posted by: bee27870
from Roanoke Rapids, NC, United States
Gender:Female
[This review was collected as part of a promotion.] The Black and Decker - 7-Quart Slow Cooker - Teal is an excellent slow cooker. It's very roomy and you can make enough servings to feed a big family and/or have leftovers. I made enough chili to feed my family of 5 plus have leftovers. One of my favorite features is that leftovers are a breeze! You can reheat them so fast! There is a dial that heats quickly to low, high, and warm. I also love that the pot inside comes completely out for easy cleanup. It features a glass lid. The lid is also easy to clean and the fact that's the lid is made from glass helps keep food warm. And another feature I can appreciate is the beautiful teal color. It looks great sitting on my kitchen counter until I use it again!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Perfect size
on October 25, 2015
Posted by: Cheryl0524
from Massachusetts, United States
Gender:Female
[This review was collected as part of a promotion.] This is a great product! I absolutely loved the color, design and the size of the crockpot. It is the perfect size to cook a complete meal for 4 to 6 people. For one meal I put 4 chicken breasts, 6 large potatoes and two pounds of baby carrots all in the crock pot!
Being a nurse I sometimes have to stay late at work. Now that I have this crock pot I start dinner before I leave for work and when I come home it is ready! I have cooked many things in it already and they come out perfect every time. I have made chicken, pork roast, stews and soups.
I would highly recommend this product to anyone that would like to save time in preparing meals, appetizers and even desserts!
Being a nurse I sometimes have to stay late at work. Now that I have this crock pot I start dinner before I leave for work and when I come home it is ready! I have cooked many things in it already and they come out perfect every time. I have made chicken, pork roast, stews and soups.
I would highly recommend this product to anyone that would like to save time in preparing meals, appetizers and even desserts!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Beautiful, but unfortunate result!
on September 5, 2016
Posted by: Mom of Tot
from Oklahoma, United States
Gender:Female
I bought this beautiful crockpot as a Mother's Day gift to myself 4 months ago. I've LOVED it! But... It's stopped heating on the high setting, and it's extremely unfortunate. I'm hoping there is a chance I can get it replaced. This crockpot matched my kitchen colors perfectly! 3 Stars for Now.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 7, 2016
Thank you for sharing your feedback regarding your Black+Decker SC2007D. I’m glad you’ve been satisfied with your slow cooker, but I’m sorry to hear it stopped heating on high. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great Slow Cooker
on January 6, 2018
Posted by: Kellen
from Elgin, OK, United States
Gender:Male
My wife and I love this slow cooker. We use it a lot around the holidays to make gluwein, and slow cook a lot of favorite recipes the rest of the year. Unfortunately, we have a crack in the bowl, and are unable to find replacement parts. Any idea where we can replace the stone bowl?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 11, 2018
Thank you for offering your feedback regarding your Black+Decker SC2007D. I’m delighted to hear that your slow cooker has worked so well, but I’m sorry to hear that the stoneware pot has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great pot, but stoneware could use an upgrade.
on October 23, 2018
Posted by: Alliebrows
from Mississippi
Gender:Female
[This review was collected as part of a promotion.] I received this pot from my MIL for a wedding present, I’ve used it practically every day since. I’ve never had any trouble out of it, But recently I noticed a hairline crack that has been getting larger. It worries me that it might shatter the next time I use it. I can’t seem to find replacement parts anywhere for it.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 23, 2018
Thank you for sharing your feedback regarding your Black+Decker SC2007D. I'm sorry to hear about the trouble you experienced with the stoneware pot, but I'm happy to advise that your replacement is preparing to ship. If you need any further assistance with your slow cooker, please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Difficult to find replacement parts
on November 27, 2018
Posted by: EWalker
from Brooklyn, NY
Gender:Female
I've been using this slow cooker for 3 years and have been very happy with it, but the stoneware pot recently cracked and I have not been happy with how difficult it is to find replacement parts. I do not want to buy a whole new appliance; is there a way to order just the inside pot?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 28, 2018
Thank you for offering your feedback regarding your Black+Decker SC2007D. I'm delighted to hear that your slow cooker has been serving you well, but I'm sorry to hear that your stoneware pot has cracked. The stoneware pot is typically available as a replaceable part, and I'd be happy to assist you with replacing your pot. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Works great, but need a replacement pot....
on February 14, 2019
Posted by: ErinM
from Brooklyn, NY
Gender:Female
Hi, this slow cooker is lovely and we use it frequently, but my husband just dropped the ceramic liner on his knee, shattering it (the pot, not the knee, thankfully). Why is it so difficult to buy a replacement part, is there a way to get just the ceramic piece?
Many thanks, Erin
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 15, 2019
Thank you for offering your feedback regarding your Black+Decker SC2007D. I'm glad that your slow cooker was serving you well, but I'm sorry to hear that your stoneware pot needs to be replaced. The pot is typically available as a replaceable part, and I'd be happy to assist you with replacing your pot. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns. I look forward to hearing from you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
I love this crockpot...but....
on February 21, 2019
Posted by: Rdavi667
from Atlanta, GA
Gender:Female
I love this crockpot, the color is perfect for my kitchen, however after weekly use the knob just broke off and it was6a result of being to rough with it. I always store it in it's original box with styrofoam inserts. I went to use is and the knob came off is there anything that can be done? It is broken off completely.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Jim, Customer Service, February 21, 2019
Thank you for offering your feedback regarding your Black + Decker SC2007D. I’m sorry to hear about the trouble you’ve experienced with your slow cooker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your slow cooker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com