Customer reviews from startech.com
StarTech.com - DISPLPORT50L 50ft Black DisplayPort M/M Cable with Latches
Average customer rating
1
(1 Review)
Rating breakdown 1 review
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1 Star
1
Customer Reviews for StarTech.com - DISPLPORT50L 50ft Black DisplayPort M/M Cable with Latches
Customer Rating
1
Does not work as advertised
on November 7, 2019
Posted by: IanF
Multiple video issues: Intermittent loss of video and noisy, jittery image.
Response from startech.comBy Matt, Customer Support, November 8, 2019
Hello Ian,
We pride ourselves on our high-quality standards and are sorry to hear about the problems you're having with our DISPLPORT50L. This cable supports a maximum resolution of 1920x1200 and if you're using the cable at a higher resolution it may cause problems with the video signal. If your video signal is 1920x1200 it may indicate that the cable you received is faulty and we'd like to make this right. The DISPLPORT50L has a lifetime warranty with lifetime technical support and you can contact us for assistance at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
We pride ourselves on our high-quality standards and are sorry to hear about the problems you're having with our DISPLPORT50L. This cable supports a maximum resolution of 1920x1200 and if you're using the cable at a higher resolution it may cause problems with the video signal. If your video signal is 1920x1200 it may indicate that the cable you received is faulty and we'd like to make this right. The DISPLPORT50L has a lifetime warranty with lifetime technical support and you can contact us for assistance at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
