Customer Reviews for StarTech.com - StarTech USB C Multiport Adapter USB-C to 4K HDMI 100W Passthrough DKT30CHSDPD
Customer Rating
2
Power Passthrough doesn't work
on March 15, 2022
Posted by: Andrew Q
The ports generally seem to work. It's competent for extending my macbook pro's display to an HDMI cable. However, it does not pass power back to my laptop when I plug in the USB-C power cable to the port with a plug next to it. Very Frustrating. My workplace chose this for me so I don't really have choices at the office, but I have not had this problem with competing products from other companies.
Response from startech.comBy Atha, Customer Support, March 15, 2022
Thank you for taking the time to leave a review for our DKT30CHSDPD. We are sorry to hear that you experienced difficulty with DKT30CHSDPD as this is not expected behavior for our docking station. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
2
not working
on May 25, 2025
Posted by: schow
The product used to be able to extend monitors. But for some strange reason, it now failed to work.
Response from startech.comBy Lukas, Customer Support, June 2, 2025
Thank you for taking the time to leave a review for our DKT30CHSDPD. We are sorry to hear that you experienced difficulty with our multiport adapter and this is not expected behavior. Our Technical Advisors have reached out to troubleshoot with you.