Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Sizzle Pro XL 20-Inch Indoor Griddle & Grill with ProTemp IQ - Silver
Average customer rating
4.8
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
72
4 Stars
8
3 Stars
3
2 Stars
0
1 Star
1
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Ninja - Refurbished Excellent - Sizzle Pro XL 20-Inch Indoor Griddle & Grill with ProTemp IQ - Silver
Customer Rating
5
on February 6, 2026
Posted by: Stef0307
from Owensboro, KY
Gender:Female
I love my ninja grill and griddle. Never have to have an outdoor grill again. Best thing I ever bought. Highly recommend this product!!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not good
on April 5, 2026
Posted by: Ajay
Gender:Female
I use it and got rid of it. It was too smokey. I can not recommend this product.
Response from sharkninja.comBy SharkNinja, April 7, 2026
Hi Ajay,
Thank you for sharing your feedback on the Ninja Sizzle Pro XL. We’re sorry to hear that the product did not meet your expectations due to excessive smoke, and we understand your decision to stop using it. While we’re disappointed it wasn’t the right fit for your cooking needs, we appreciate you taking the time to share your experience, as this feedback helps us continue to improve.
Thank you again for your honesty.
Sincerely,
Ninja Kitchen
Thank you for sharing your feedback on the Ninja Sizzle Pro XL. We’re sorry to hear that the product did not meet your expectations due to excessive smoke, and we understand your decision to stop using it. While we’re disappointed it wasn’t the right fit for your cooking needs, we appreciate you taking the time to share your experience, as this feedback helps us continue to improve.
Thank you again for your honesty.
Sincerely,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome Grill!!
on April 29, 2026
Posted by: TDR10
Recently got the Sizzle Pro XL. This is an awesome grill. The high setting lets me make some absolutely terrific hash-browns, and the low temp makes for tender, juicy grilled pork steaks, grilled to perfection. Easiest cleanup ever, too, w/ the non-stick grill and griddle plates. I don't think that indoor grilling can really get any better than the Ninja Sizzle Pro XL Grill & Griddle combo.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Impressed!
on May 9, 2026
Posted by: CJ214
I purchased this grill last week and I used it for the first time today. Easy to use and easy to clean, I 'm impressed but not surprised how well this grill works. I have a small apartment with limited cooking capabilities. This grill, along with several other Ninja kitchen appliances makes cooking easy, efficient and tasty.
Written by a customer while visiting sharkninja.com