Customer reviews from sentrysafe.com
SentrySafe - Sentry Safe .05 Cubic Ft. Compact Safe - Black
Average customer rating
3.2
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
9
4 Stars
4
3 Stars
1
2 Stars
3
1 Star
7
52%of customers recommend this product.
(
11 out of
21)
Customer Reviews for SentrySafe - Sentry Safe .05 Cubic Ft. Compact Safe - Black
Posted by: TLJM
from Nebraska
Verified Purchase:Yes
I set up the number code and it items in it. Now I can’t get it opened again.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, March 27, 2025
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. Please call 1-800-828-1438 and we'll be happy to assist you with some troubleshooting.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Locked out setting safe up
on February 20, 2025
Posted by: HeatherLeaT
from Fisk Missouri
The safe opened with the preset code but now won't open with the new code I set up and will not open at all
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, February 24, 2025
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: Smile
from Logan, Ohio
Verified Purchase:Yes
The combination seems to stick from time to time. Other than that I am happy with your product. I have passed on a good review to friends and family.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
4
Just “OK”
on September 26, 2024
Posted by: cyclingtk2
After purchasing I read the reviews, I would agree with the opening issues. Although I was able to reset the combination and worked ok. However, the lock itself doesn’t turn easily and the lid itself is a struggle to open- it sticks and had nothing to grasp to actually pull the top to open. I’d say it’s just “ok” for what I need the lockbox for but if using on a daily basis, constantly struggling to open the lid would get super annoying and frustrating
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Don’t buy!
on May 2, 2024
Posted by: Meliss21
from Houlton, Maine
Have had other sentry safes in the past and thought they were great. However this one my boyfriend set the new code and it has never has opened ever since. After reading the reviews this seems to be an ongoing issue and seems like there is defect happening. Unfortunately he bought it like six months ago and just put it up and I just found it & the manual recently - it was exactly the size and style I’ve been needing and I my wishful thinking had me convinced that he must have just made a mistake trying to set the new code or something it would be something that would be easily fixable once I read the directions but that was not the case. It will not open at all. I just really wanted to write this review to warn others to not waste their hard earned money, especially since it seems to be a common issue with this model.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, May 2, 2024
Thank you for your feedback and we’re sorry to hear about your experience with your safe. I will pass this information along to our quality team. We’d love the opportunity to make this better, so please give us a call at 1-800-828-1438 to discuss some options.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Customer Rating
1
Can't get any legitimate help can't set combo won'
on February 24, 2024
Posted by: Anonymous
Verified Purchase:Yes
Doesn't work won't open up so can put new code in for me to use period
Response from sentrysafe.comBy CS, February 26, 2024
We are sorry for your experience. We would like to opportunity to go over some possible trouble shooting tips with you. Please call 1800-828-1438.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Posted by: shellysshelf
from Upstate New York
Verified Purchase:Yes
Set my own combination and tested to be sure I could open. No problem. Second time I attempted to open it, it would not open. I now have a safe that is permanently locked. Just glad it is empty and not tethered in a hotel room somewhere. It is too bad because otherwise this seems to be just what I was looking for. Compact. Lightweight. Steel.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CS, January 30, 2024
We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. If you would like to discuss this further, please call 1-800-828-1438 and we'll be happy to assist you.
Sentry Safe Customer Service
Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Customer Rating
5
This is a good iteam
on January 12, 2024
Posted by: Yo yo
I love this safe and you should get one too
Really great 👍 thing to have
Really great 👍 thing to have
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com