Customer reviews from dunkinathome.com
Dunkin' - Milk Chocolate Hot Cocoa, 22ct
Average customer rating
4.5
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
134
4 Stars
22
3 Stars
10
2 Stars
1
1 Star
13
76%of customers recommend this product.
(
42 out of
55)
Customer Reviews for Dunkin' - Milk Chocolate Hot Cocoa, 22ct
Customer Rating
1
Stomach pains galore!!
on January 27, 2022
Posted by: Jojo429
from New York, New York
Gender:Female
Every time I have drank the K cup of the Dunkin’ hot cocoa I have terrible stomach pains all day! As I read the other reviews it makes sense now! Fake sugar. Why?! Now I have to throw out this entire case I bought for the office. Waste of money.
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin at Home, Consumer Care, January 29, 2022
We are sorry to hear of your experience with our product, as this is definitely not the quality we would expect. We are reaching out to you via email and hope to connect soon to learn more and to best help.
Written by a customer while visiting dunkinathome.com
Customer Rating
5
Totally awesome
on December 15, 2021
Posted by: Awesome taste
from Weston, WI
Gender:Male
Got this a few months ago for my kids. I tried it out before I them. Oh my goodness, simply amazing. No need for additives. No sugar or milk/ creamer.
Written by a customer while visiting dunkinathome.com
Customer Rating
5
Best Hot Chocolate!
on May 8, 2021
Posted by: Wendym1234
from Lincoln Park, NJ
Gender:Female
I’ve always thought Dunkin Donuts hot chocolate was one of the best. When I go to the cafe, it’s generally nice abd frothy because if the machine. So I wasn’t sure the k-cup, which is just blended with water will be as tasty. I was certainly not disappointed! Though not as frothy and creamy, it still has the same great taste. I see other people’s comments about the addition of Sucralose, and it doesn’t bother me nor my tummy luckily. It’s not like you didn’t disclose it in the ingredients. It reduces your sugar and calories count too, which makes me feel less guilty too. Plus it probably adds to that yummy rich taste.
I would recommend this to a friend!
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Warning!
on January 25, 2021
Posted by: Not a happy camper
Gender:Male
This contains the artificial sweetener sucralose. Why when it contains sugar already? This has caused extreme stomach pain and nausea. We had to get rid of two 24 count boxes. What a waste!
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin', Consumer Care, February 2, 2021
Thank you for reaching out! We are sorry to hear that our Milk Chocolate Hot Cocoa was not a good fit, that is not the experience we wish you to have. We have reached out via email in hopes to further gather additional information. Hope to connect soon.
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Why ??
on January 16, 2021
Posted by: GBPak68
from Normal Il
Gender:Female
Frequency of use:Monthly
Why do you use sucraloae in your Hot Chocolate K Cup when you already have sugar in your ingredients. I was so excited when I heard it was available, so sad when I read the ingredients.
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin' At Home, Consumer Care, January 22, 2021
Thank you for reaching out, we appreciate your continued loyalty to our Dunkin' products and are sorry to learn that you were not happy with the ingredients in our Milk Chocolate Hot Cocoa K-Cups! We will be sure to let our teams know that you would like to see sucralose removed and hope you continue to enjoy our products for years to come. Additionally, we have reached out via email and hope to connect soon!
Written by a customer while visiting dunkinathome.com
Customer Rating
4
Very good
on January 7, 2021
Posted by: Syl1233
from Pa
Gender:Female
Frequency of use:Monthly
I like it...However does anyone know how much caffeine is in it?
I would recommend this to a friend!
Response from dunkinathome.comBy Dunkin' At Home, Consumer Care, February 5, 2021
Thank you for reaching out and we are glad to hear that you are a fan of our Dunkin'® Milk Chocolate Hot Cocoa. Hot Cocoa contains trace amounts caffeine, though exact amount will vary from cup to cup, typically 1 cup (250g) of hot cocoa contains about 5 mg of caffeine. We have additionally sent this information to you via email and would be happy to answer any additional questions you may have.
Written by a customer while visiting dunkinathome.com
Customer Rating
5
Really GOOD!
on December 29, 2020
Posted by: cbrd3
from Charlotte , NC
Gender:Female
So surprised on how creamy this is and it taste a bit sweet but its got a little over a tsp of sugar added so not that bad!
I would recommend this to a friend!
Written by a customer while visiting dunkinathome.com
Customer Rating
1
Taste
on December 26, 2020
Posted by: Tammie
Gender:Female
Frequency of use:Monthly
Cannot drink this, due to the artificial sweetener, sucralose. (Causes bad stomach pain, and nausea.) Please make one, without artificial sweeteners.
No, I would not recommend this to a friend.
Response from dunkinathome.comBy Dunkin', Consumer Care, December 29, 2020
Tammie, we're disappointed to hear that you didn't care for our Milk Chocolate Hot Cocoa. While we do not make a Hot Cocoa at this time without sucralose as an added ingredient, we will let our teams know you would like to that option offered in the future! We have also reached out via email so we may learn more and go over other options with you!
Written by a customer while visiting dunkinathome.com