Customer Reviews for Razor - MX650 Dirt Rocket High-Torque Electric Motocross Dirt Bike - Orange
Customer Rating
5
so Gooood
on November 5, 2023
Posted by: annieboo
from iowa
I bought this for my son for his 9th birthday. So far it is an excellent bike. It is fast, comfortable and so smooth with the suspension. This is his 3rd dirt bike and by far his fave.
We purchased for our then 10 year old, and it worked fantastic for about a year and half. Now the motor is not engaging and there isn't anything that can be done. So an EV bike is great until it stops working and then it becomes like a big screen TV [disposable]
No, I would not recommend this to a friend.
Response from Razor USABy customer support, July 12, 2023
We are sorry to hear the unit is not working. We do offer replacement parts on our website at www.razor.com. To determine how to get you back on the move, please call our Support team M-F 8 am to 5 pm pst at 866-467-2967 or visit our website to locate a service center near you.
Have fun try to put on the front wheel. If I were you, I would not buy this horrible pice of word I can’t say
Response from Razor USABy customer support, June 16, 2023
We are sorry to hear you are not happy with the assembly instructions with our unit. Please call our Support team M-F 8 am to 5 pm pst at 866-467-2967 for assistance. You can also find instructions in our manual and online.
We purchased two bikes, the MX 650 and the SX 500. The 650 made it about three months before it wouldn’t hold a charge. We replaced everything but the motor in it and it still doesn’t work. The 500 made it about five months and it’ll hold a charge now for about 2 miles. My opinion, the bikes are a lot of money And don’t last long.
No, I would not recommend this to a friend.
Response from Razor USABy customer support, June 16, 2023
We are sorry to hear you are not happy with the performance of your unit. Please call our Support team M-F 8 am to 5 pm pst at 866-467-2967 for assistance in getting you on the move. You can also find local service centers in your area on our website at www.razor.com
This is my first dirt bike and still is fun to this day crazy fast on the road but the smallest bit slow in grass or uphill But fun My batteries did die out but I fixed it. it was not that hard and is cheap to fix I recommend getting mighty max batteries made for mx500/mx650 If your batteries die out fun is so fun that I destroyed some of my mother's backyard riding it so much. RAZOR HAS THE BEST electric vehicles
It broke as my son was driving it right now it’s in the shop not even 2 weeks after it broke
No, I would not recommend this to a friend.
Response from Razor USABy customer support, October 3, 2022
We are sorry to hear the unit is broken. Please reach out to our support team M-F 8 am to 5 pm pst at 866-467-2967 for assistance. You can also find an authorized warranty support shop on our website at www.razor.com and select service centers to find one in your area.